Summary
Work History
Education
Skills
Timeline
References
References
Overview
Generic

Joe Copeland

Calgary,AB

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving abilities paired with in-depth knowledge of policies and procedures. Years of diverse experience provide insight in employee evaluation, skill assessment and ability to execute both staff and customer focused initiative.

Work History

Accelerated Leader/Night Shift Manager

Local Public Eatery
Calgary, AB
01.2024 - Current
  • Monitored workflow processes and identified areas of improvement.
  • Provided guidance and support to team members on operational issues.
  • Assessed team performance against established goals and objectives.
  • Facilitated collaboration between departments to ensure successful project completion.

Shift Manager/Bartender

Murdoch's Bar and Grill
Calgary, AB
12.2019 - 07.2023
  • Provided leadership during times of organizational change or crisis situations.
  • Established processes to ensure efficient workflow throughout the organization.
  • Developed and implemented strategies to increase customer satisfaction and retention.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Bar Manager

Muzik Nightclub
Toronto, ON
09.2012 - 09.2018
  • Assisted with planning special events such as wine tastings or cocktail parties.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Implemented strategies designed to increase revenue such as effective upselling techniques.
  • Maintained detailed inventory of bar supplies and stocked work areas.

Bar Manager

P&O Australia
Sydney, Australia
09.2009 - 08.2012
  • Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.

Education

Electrical And Computer Engineering

Southern Alberta Institute of Technology
Calgary

Accounting and Finance

Southern Alberta Institute of Technology
Calgary, AB

High School Diploma -

James Fowler High School
Calgary, AB

Skills

  • Business Development
  • Inventory Management
  • Event Coordination
  • Customer Relations
  • Revenue Forecasting
  • Workforce Motivation

Timeline

Accelerated Leader/Night Shift Manager

Local Public Eatery
01.2024 - Current

Shift Manager/Bartender

Murdoch's Bar and Grill
12.2019 - 07.2023

Bar Manager

Muzik Nightclub
09.2012 - 09.2018

Bar Manager

P&O Australia
09.2009 - 08.2012

Electrical And Computer Engineering

Southern Alberta Institute of Technology

Accounting and Finance

Southern Alberta Institute of Technology

High School Diploma -

James Fowler High School

References

References available upon request.

References

References available upon request.

Overview

15
15
years of professional experience

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Joe Copeland