JOEBETH SISON
Langford,BC
Summary
Accomplished professional with a proven track record in retail and customer service, including a pivotal role at Costco Ltd. Skilled in store organization and cash management, I excel in creating efficient, customer-focused environments. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and leadership.
Overview
13
13
years of professional experience
Work History
Merchandise Associate
Costco Ltd
Langford, BC
07.2022 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
Environmental Services Housekeeper
Vancouver Island Health Authority
Victoria, BC
06.2022 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Assistant Manager
Tim Hortons
Langford, BC
02.2012 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Engineering
Holy Angel University
Philippines05.1996
Skills
- Retail experience
- Store Organization
- Cash Management
- Planogram Execution
Languages
English
Full Professional
Timeline
Merchandise Associate
Costco Ltd
07.2022 - Current
Environmental Services Housekeeper
Vancouver Island Health Authority
06.2022 - Current
Assistant Manager
Tim Hortons
02.2012 - 06.2022
Bachelor of Science - Engineering
Holy Angel University