JOEL AMPOFO
43 Esplanade, Sydney,NS
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team-player with expertise completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision
Overview
3
3
years of professional experience
Work History
SALES ASSOCIATE
ENYE AWURADE A ENTERPRISE
09.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
WAREHOUSE ASSISTANT
ENYE AWURADE A ENTERPRISE
10.2022 - 09.2023
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Carried packages and goods from warehouse to trucks and trucks to warehouse
- Sorted and categorized goods that have been stocked in the warehouse.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
SOCIAL MEDIA AMBASSADOR (TWITTER)
FANICE GHANA
06.2020 - 06.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Managed Twitter content to keep brand messages consistent.
- Created engaging content to keep social media channels updated and on brand.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
Education
Post-Baccalaureate Diploma - Supply Chain Management
Cape Breton University
Sydney, NS09.2025
Bachelor of Science - Applied Biology
University For Development Studies
Tamale, Ghana11.2021
Skills
- Data Entry Documentation
- Handling
- Experienced Driver with Class 5 License
- Technical Support
- Administrative Support
- Microsoft Office
- Perfectionist and Time Management
- Merchandising
- Team Work, Dependable and working efficiently
- Order Picking and Processing
References
Akua Konadu-Yiadom
- Vice CEO, Enye Awurade a Enterprise
- Email: afuak2@gmail.com
- Phone: +1 (571) 320-6748
Dr. Grace Adzo Motey
- Email: gamotey@gmail.com
- Phone: +233 55 135 6763
Availability
- Available to start immediately
- Able to work nights and weekends if required.
- Available Monday to Sunday.
- Available Full-time/ Part-time
- Available to work Voluntarily at any given time
Timeline
WAREHOUSE ASSISTANT
ENYE AWURADE A ENTERPRISE
10.2022 - 09.2023
SALES ASSOCIATE
ENYE AWURADE A ENTERPRISE
09.2022 - 09.2023
SOCIAL MEDIA AMBASSADOR (TWITTER)
FANICE GHANA
06.2020 - 06.2021
Post-Baccalaureate Diploma - Supply Chain Management
Cape Breton University
Bachelor of Science - Applied Biology
University For Development Studies
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