Joe Valle
San Francisco
Summary
Driven professional with expertise in customer service, team leadership, and inventory management. Committed to optimizing workflows and enhancing customer satisfaction.
Overview
17
17
years of professional experience
Work History
Lead Counter
White Cap Construction Supply Inc.
San Francisco
02.2017 - Current
- Supervised daily operations of warehouse and counter staff.
- Collaborated with team to streamline workflow processes, enhancing overall operational efficiency.
- Ensured compliance with safety regulations and company policies.
- Resolved customer inquiries and provided exceptional service.
- Resolved customer complaints in a professional manner while upholding company policies.
- Led counter operations, monitoring customer transactions for accuracy and efficiency.
- Supported supervisors in developing sales strategies through promotional campaigns, contributing to revenue growth.
Warehouse Lead
White Cap Construction Supply Inc.
San Francisco
06.2009 - 01.2017
- Supervised daily warehouse operations and ensured compliance with safety protocols.
- Coordinated inbound and outbound shipments, enhancing workflow efficiency.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Trained new staff on warehouse procedures and safety regulations, ensuring compliance and safety.
- Operated forklifts and other material handling equipment safely and effectively.
- Implemented best practices for organizing storage areas and supplies, improving accessibility and inventory management.
- Used computer and company software to enter shipment and inventory records.
Education
High School Diploma -
Eugene MaCateer High School
San Francisco, CA06-1999
Skills
- Sales strategies
- Customer service
- Payment processing
- Inventory management
- Workflow optimization
- Team leadership
- Conflict resolution
- Multi-line phone management
- Attention to detail
Languages
Spanish
Professional
References
References available upon request.
Timeline
Lead Counter
White Cap Construction Supply Inc.
02.2017 - Current
Warehouse Lead
White Cap Construction Supply Inc.
06.2009 - 01.2017
High School Diploma -
Eugene MaCateer High School