Joe Sinclair
Penhold,AB
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Highway trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Hardworking employee enthusiastic about learning Service Writing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking employee enthusiastic about learning Service Writer field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in transportation repair industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Joe's Mobile Repair
09.2009 - Current
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Assessed income and expenses and adapted plans to improve profit levels.
- Managed day-to-day business operations.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Monitored and managed fuel consumption and expenses for management reporting.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Trained and motivated employees to perform daily business functions was able to increase shop production 45%.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Dropped and hooked trailers and changed configuration of equipment.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Monitored and managed fuel consumption and expenses for management reporting
- Managed day-to-day business operations
- Assessed income and expenses and adapted plans to improve profit levels
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
- Obtained necessary permits and licenses to operate various commercial vehicles legally
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Inspected trucks for malfunctions and reported vehicles to management for corrective action
Education
Red Seal Journeyman Heavy Duty Mechanic - Truck Transport Heavy Equipment Mechanic
Fairview College NAIT
Fairview, AB06.2010
Skills
- Worked as shop foreman
- Ran mobile repair business
- Managed customers complaints
- Managed parts and ordering of parts
- Managed suppliers
- Trained apprentices
- Managed driver and equipment operators complaints
- Kept track of repairs done and date repairs done
- Documentation and reporting
- Vehicle systems
Timeline
Owner/Operator
Joe's Mobile Repair
09.2009 - Current
Red Seal Journeyman Heavy Duty Mechanic - Truck Transport Heavy Equipment Mechanic
Fairview College NAIT
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