
Dynamic operations leader with a proven track record at Outback Steakhouse, excelling in staff training and cost control. Expert in enhancing operational efficiency and cultivating strong team leadership. Successfully implemented strategies that drove revenue growth and improved service quality, ensuring exceptional guest experiences while managing resources effectively.
Executed all restaurant operations, including Hot Prep Cook, Line Cook, Hosting, FOH Manager, and Restaurant Manager roles.
Supervised and mentored 20+ team members to enhance performance and service.
Built and maintained a positive, energized, and friendly rapport with staff and guests.
Ensured cost-effective labour management while ensuring all guests and restaurant needs were accomplished
Monitored and delivered cost effective inventory controls