Joe Liang
Richmond Hill
Summary
I am garde 12 student like school coop opportunity in IT related jobs such as technical sales, proposal writing and presentation, customer support. As age 15, I received a government fund for summer company over $3000 by provide a good proposal.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Service Desk
Southlake Regional Hospital Help Desk Support
03.2023 - 06.2023
- Provided first level technical support to hospital staff regarding computer hardware, network, and telecommunications issues
- Responded to all IT service desk tickets in a timely and professional manner, escalating more complex issues to higher-level support teams
- Data Analyst to study and process large volumes of data into company-specific databases, spreadsheets, and software systems and provide report to supervisors.
Summer Camp Counselor
Toronto and Region Conservation Authority
06.2022 - 08.2022
- Organize activities for kids ages 6 to 12 years
- Help Children participate in a variety of different activities each day, focusing on building children’s life skills, like confidence, determination, kindness, and positivity attitudes
- Experienced working in a camp setting
- Has experience working as a leader and have problem solving skill
- Creative and isn’t afraid to get silly and have passion for work
- Passionate about spending my days making the summer an incredible experience for each and every camper and staff.
Ontario Summer Company Grant
06.2021 - 08.2021
- Approved and Rewarded for the Ontario Student Summer Company Grant Start a summer company; Successfully run the summer company with leadership, communication, marketing, custom management skills
- Become one of the youngest student company owners for 2021 Richmond hill area
- Learn and experienced successfully start and run a 2 month summer business
- Experienced in proposal writing, marketing, creating sales flyers and preparing training material etc
- Extra-Curricular Activities
Aurora Ducks Competitive Swimming Team
12.2019 - 04.2021
- Participated in swimming practice 6-7 times a week for 2 hours
- Preformed at competition at provincial and regional tournaments
Education
St Theresa Secondary School
Skills
- Client Relationship Management
- User Account Creation and tickets resolved communication
Languages
English
Native or Bilingual
Certification
National Lifeguard certification
Timeline
IT Service Desk
Southlake Regional Hospital Help Desk Support
03.2023 - 06.2023
Summer Camp Counselor
Toronto and Region Conservation Authority
06.2022 - 08.2022
Ontario Summer Company Grant
06.2021 - 08.2021
Aurora Ducks Competitive Swimming Team
12.2019 - 04.2021
St Theresa Secondary School
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