JOE HILTON
Toronto,Canada
Summary
Dynamic professional with a proven history of delivering exceptional customer service and fostering customer satisfaction while upholding a professional environment. Strong communication, interpersonal, and problem-solving abilities effectively address diverse client needs. Dedicated to creating memorable dining experiences that exceed expectations and enhance customer loyalty. Passionate about maintaining high standards of service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Business Development Intern
Brainy and Bright
Dubai
05.2025 - 08.2025
- Developed and maintained relationships with key clients to enhance business opportunities.
- Conducted market research to identify new sales leads and industry trends.
Hotel Management Trainee
Yas hotels
Abu Dhabi
05.2024 - 08.2024
- Performed opening and closing duties such as counting money in cash drawer and reconciling discrepancies between cash register readings and actual sales totals.
- Collaborated with departments to enhance communication and streamline service delivery processes.
Marketing Intern
Switchgear Electromechanical LLC
Abu Dhabi
05.2024 - 08.2024
- Assisted in marketing strategy implementation to drive customer acquisition, engagement and retention.
- Conducted market research to identify trends and inform strategic planning initiatives.
Events Planner
Xenial Events L.L.C.
Abu Dhabi
05.2023 - 09.2023
- Collaborated with clients to determine their needs and preferences for each event.
Front Desk Receptionist
LLH Hospital
Abu Dhabi
07.2023 - 08.2023
- Managed multi-line phone system, directing calls to appropriate departments promptly.
Barista
Leopold’s of London
Abu Dhabi
04.2022 - 09.2022
- Provided exceptional customer service, ensuring satisfaction through active listening and prompt resolution of concerns.
Education
Honours - Global Business Management and Information System
Toronto Metropolitan University
06.2027
Skills
- Consumer needs assessment
- Project coordination
- Competitor analysis
- Social media marketing
- Marketing campaigns
- Financial forecasting
- Time management
- Interpersonal skills
- Sales presentations
- Event marketing
- Client engagement
Timeline
Business Development Intern
Brainy and Bright
05.2025 - 08.2025
Hotel Management Trainee
Yas hotels
05.2024 - 08.2024
Marketing Intern
Switchgear Electromechanical LLC
05.2024 - 08.2024
Front Desk Receptionist
LLH Hospital
07.2023 - 08.2023
Events Planner
Xenial Events L.L.C.
05.2023 - 09.2023
Barista
Leopold’s of London
04.2022 - 09.2022
Honours - Global Business Management and Information System
Toronto Metropolitan University