JOE HILTON
Toronto,Canada
Summary
Dynamic professional with a proven history of delivering exceptional customer service and fostering customer satisfaction while upholding a professional environment. Strong communication, interpersonal, and problem-solving abilities effectively address diverse client needs. Dedicated to creating memorable dining experiences that exceed expectations and enhance customer loyalty. Passionate about maintaining high standards of service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Business Development Intern
Brainy and Bright
2025.05 - 2025.08
- Developed and maintained relationships with key clients to enhance business opportunities.
- Conducted market research to identify new sales leads and industry trends.
Hotel Management Trainee
Yas hotels
2024.05 - 2024.08
- Performed opening and closing duties such as counting money in cash drawer and reconciling discrepancies between cash register readings and actual sales totals.
- Collaborated with departments to enhance communication and streamline service delivery processes.
Marketing Intern
Switchgear Electromechanical LLC
2024.05 - 2024.08
- Assisted in marketing strategy implementation to drive customer acquisition, engagement and retention.
- Conducted market research to identify trends and inform strategic planning initiatives.
Events Planner
Xenial Events L.L.C.
2023.05 - 2023.09
- Collaborated with clients to determine their needs and preferences for each event.
Front Desk Receptionist
LLH Hospital
2023.07 - 2023.08
- Managed multi-line phone system, directing calls to appropriate departments promptly.
Barista
Leopold’s of London
2022.04 - 2022.09
- Provided exceptional customer service, ensuring satisfaction through active listening and prompt resolution of concerns.
Education
Honours - Global Business Management and Information System
Toronto Metropolitan University
06.2027
Skills
- Consumer needs assessment
- Project coordination
- Competitor analysis
- Social media marketing
- Marketing campaigns
- Financial forecasting
- Time management
- Interpersonal skills
- Sales presentations
- Event marketing
- Client engagement
Timeline
Business Development Intern
Brainy and Bright
2025.05 - 2025.08
Hotel Management Trainee
Yas hotels
2024.05 - 2024.08
Marketing Intern
Switchgear Electromechanical LLC
2024.05 - 2024.08
Front Desk Receptionist
LLH Hospital
2023.07 - 2023.08
Events Planner
Xenial Events L.L.C.
2023.05 - 2023.09
Barista
Leopold’s of London
2022.04 - 2022.09
Honours - Global Business Management and Information System
Toronto Metropolitan University