Joe Haddad
Summary
Personable Hospitality Specialist with 10 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers. Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.
Overview
14
14
years of professional experience
Work History
Uber Partner
Uber Eats
11.2021 - Current
Kitchen Cook
Brama Restaurant Italian
10.2021 - 10.2023
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Reduced food waste by implementing proper storage techniques and inventory management.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
Butcher
Supermarket Byblos
06.2020 - 09.2021
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Hospitality Teacher
Institute Technique Al Kafaat
09.2016 - 06.2018
Hospitality Teacher
Sagesse Institute Technique Superieur
09.2016 - 06.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Hospitality Teacher
Mesrobian Technical School
09.2015 - 06.2017
Restaurant Waiter
Margherita Italian Restaurant
01.2013 - 12.2013
Kitchen Prep Cook and Waiter Restaurant
Deek Duke
11.2009 - 03.2012
Education
Bachelor of Hospitality Management - Hospitality Management
Sagesse Technique
Lebanon 06.2015
Skills
- Collaboration and Teamwork
- Cleaning and organization
- Problem-solving aptitude
- Ingredient Preparation
- Equipment Inspection
- Sanitation Practices
- Order Management
- Food presentation
- Quality Control
- Menu Planning
- Stock making
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Limited Working
Timeline
Uber Partner
Uber Eats
11.2021 - Current
Kitchen Cook
Brama Restaurant Italian
10.2021 - 10.2023
Butcher
Supermarket Byblos
06.2020 - 09.2021
Hospitality Teacher
Institute Technique Al Kafaat
09.2016 - 06.2018
Hospitality Teacher
Sagesse Institute Technique Superieur
09.2016 - 06.2018
Hospitality Teacher
Mesrobian Technical School
09.2015 - 06.2017
Restaurant Waiter
Margherita Italian Restaurant
01.2013 - 12.2013
Kitchen Prep Cook and Waiter Restaurant
Deek Duke
11.2009 - 03.2012
Bachelor of Hospitality Management - Hospitality Management
Sagesse Technique
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