Joe Goguen
Hagersville,ON
Summary
Dynamic Production Manager with a proven track record at Too High Guys, enhancing customer satisfaction and team performance. Skilled in production planning and operations management, I excel in staff management, achieving significant improvements in productivity. Known for exceptional organizational skills and the ability to motivate teams, I consistently exceed performance expectations, demonstrating both hard and soft skills.
Overview
17
17
years of professional experience
Work History
Production Manager
Too High Guys
Caledonia, ON
01.2020 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Construction Worker
R&T
Hamilton, ON
09.2014 - 02.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Arborist
Urban Canopy Works
03.2008 - 08.2014
- Felled trees carefully to avoid damage to property and landscape.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
- Maintained work vehicles and equipment.
Education
Police Foundation
National Academy
Hamilton, ON05.2011
Skills
- Production planning
- Operations management
- Staff management
- Production scheduling
Languages
English
Professional Working
Timeline
Production Manager
Too High Guys
01.2020 - 11.2024
Construction Worker
R&T
09.2014 - 02.2020
Arborist
Urban Canopy Works
03.2008 - 08.2014
Police Foundation
National Academy