Joe Ghanem
West Covina
Summary
Highly motivated professional with the ability to develop and implement successful plans of action to address individual needs. Possess strong problem-solving skills to overcome barriers. Committed to helping individuals and families in need.
Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possess strong organizational, interpersonal and communication skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Health Care/Hospice Social Worker
Family Business
07.2023 - Current
- Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Enhanced patient and family understanding of hospice services by providing thorough education and resources.
- Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
- Supported patients in navigating complex healthcare systems, securing necessary resources, and addressing barriers to care.
Debt Collection Specialist
Secure One Capital
05.2023 - 09.2023
- Recovered outstanding debts by implementing effective collection strategies and maintaining professional communication with debtors.
- Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
- Improved cash flow for clients by successfully collecting overdue payments and reducing accounts receivable aging.
- Enhanced client satisfaction by providing detailed reports on collection progress and debtor status updates.
Life Insurance Agent
American Power Insurance
01.2022 - 05.2023
- Able to provide financial help such as retirement plans through annuities and IUL’s/ term life insurance for families and businesses of all kinds
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
Education
BACHELOR’S Degree - Bachelor of Legal Studies
University of La Verne
Skills
- Grief counseling
- Palliative Care
- Motivational Interviewing
- Pediatric Care
- Problem-Solving
- Critical Thinking
- Case Management
Certification
Certified life insurance agent
Certified paralegal
Languages
Arabic
Native or Bilingual
Timeline
Home Health Care/Hospice Social Worker
Family Business
07.2023 - Current
Debt Collection Specialist
Secure One Capital
05.2023 - 09.2023
Life Insurance Agent
American Power Insurance
01.2022 - 05.2023
BACHELOR’S Degree - Bachelor of Legal Studies
University of La Verne
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