Summary
Overview
Work History
Education
Skills
Websites
References
Volunteer Experience
References
Timeline
Generic

Joe Freedberg

Toronto,On

Summary

Detail-oriented administrative professional with a strong background in customer service and executive support, recognized for outstanding organizational and problem-solving skills. Proven ability to enhance office efficiency and facilitate effective communication within teams. Seeking an entry-level position to leverage expertise in administrative tasks and contribute to organizational success.

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

FRIENDS OF SIMON WIESENTHAL CENTER FOR HOLOCAUST STUDIES
05.2022 - Current
  • Managed customer service for educational institutions, ensuring timely communication and logistical coordination
  • Processed payments, managed donor relations, and provided administrative support to senior leadership
  • Collaborated with educational teams to schedule events, manage bookings, and process program applications
  • Conducted provenance research for donated artifacts, ensuring compliance with cultural sensitivities and museum standards
  • Cataloged, organized and archived financial files as part of annual audit
  • Researched museums accepting donations for long term storage
  • Created a thorough database of library materials for FSWC’s library of over 1000 Books
  • Assisted in event planning and execution for large scale annual fundraisers and for smaller scale community engagement events

Discovery Leader

ROYAL ONTARIO MUSEUM
01.2020 - 09.2022
  • Facilitated interactive learning experiences for school groups, ensuring proper artifact handling and cultural sensitivity
  • Welcomed educational groups, provided guidance on exhibits, and ensured alignment with museum goals
  • Contributed to a dynamic, engaging atmosphere for school visitors through educational programs

Produce Clerk

VALU-MART
06.2021 - 08.2021
  • Stocked shelves and ensured all products are fresh and safe for consumers
  • Provided friendly and efficient customer service

Research Assistant

CROWD CHANGE
05.2021 - 08.2021
  • Provided administrative support such as data entry and created excel tracking documents
  • Researched new emerging client markets for sales team to contact

Camp Counsellor/ 3 Seasons

UPPER CANADA COLLEGE
06.2017 - 08.2019
  • Developed and instructed cooperative activities to teach social, creative and athletic abilities
  • Promoted to role of team lead filling in for absent leadership team members, overseeing 5 counsellors, handled security and daily operations for up to 75 camp participants
  • Consistently achieved highest level of performance evaluation rating for each work term
  • Mentored, trained, and coached counsellors that required additional support to perform in their role
  • Facilitated educational and recreational activities, ensuring adherence to health and safety policies

ROM Saturday Club Volunteer

ROYAL ONTARIO MUSEUM
09.2016 - 05.2017
  • Performed an integral role in realizing the Museum’s vision of showcasing diverse perspectives of history for children’s programming
  • Developed strong teamwork and problem-solving skills while assisting leaders in teaching about the various exhibits
  • Assisted with educational programming for children, ensuring a fun and informative learning experience while handling sensitive cultural artifacts

Education

Master of Museum Studies -

University of Toronto
04.2024

Bachelor of Arts Honours - History, Classical Civilizations

University of Toronto
04.2022

Skills

  • Customer service
  • Microsoft Office
  • DonorPerfect Software
  • Reservation and booking software
  • Verbal communication
  • Written communication
  • Empathetic handling of sensitive topics
  • Research
  • Letter preparation
  • Mail handling
  • Records retrieval

References

Available Upon Request

Volunteer Experience

  • Research Assistant, Crowd Change, 05/01/21, 08/31/21, Provided administrative support such as data entry and created excel tracking documents., Researched new emerging client markets for sales team to contact.
  • Discovery Leader, Royal Ontario Museum, 01/01/20, 03/31/20, Facilitated interactive learning experiences for school groups, ensuring proper artifact handling and cultural sensitivity., Welcomed educational groups, provided guidance on exhibits, and ensured alignment with museum goals., Contributed to a dynamic, engaging atmosphere for school visitors through educational programs.
  • Discovery Leader, Royal Ontario Museum, 05/01/22, 09/30/22, Facilitated interactive learning experiences for school groups, ensuring proper artifact handling and cultural sensitivity., Welcomed educational groups, provided guidance on exhibits, and ensured alignment with museum goals., Contributed to a dynamic, engaging atmosphere for school visitors through educational programs.
  • ROM Saturday Club Volunteer, Royal Ontario Museum, 09/01/16, 05/31/17, Performed an integral role in realizing the Museum’s vision of showcasing diverse perspectives of history for children’s programming., Developed strong teamwork and problem-solving skills while assisting leaders in teaching about the various exhibits., Assisted with educational programming for children, ensuring a fun and informative learning experience while handling sensitive cultural artifacts.

References

References available upon request.

Timeline

Administrative Assistant

FRIENDS OF SIMON WIESENTHAL CENTER FOR HOLOCAUST STUDIES
05.2022 - Current

Produce Clerk

VALU-MART
06.2021 - 08.2021

Research Assistant

CROWD CHANGE
05.2021 - 08.2021

Discovery Leader

ROYAL ONTARIO MUSEUM
01.2020 - 09.2022

Camp Counsellor/ 3 Seasons

UPPER CANADA COLLEGE
06.2017 - 08.2019

ROM Saturday Club Volunteer

ROYAL ONTARIO MUSEUM
09.2016 - 05.2017

Master of Museum Studies -

University of Toronto

Bachelor of Arts Honours - History, Classical Civilizations

University of Toronto
Joe Freedberg