Joe Flores
Los Angeles
Summary
PROFESSIONAL SUMMARY
Sales and operations leader with over 20 years of experience in the staffing industry. Proven ability to drive revenue growth, acquire and expand accounts, develop high-performing teams, and streamline processes. Strong expertise in business development, customer relationship management, and team leadership. Track record of consistently exceeding KPIs, improving operational efficiency, and generating multimillion-dollar results.
Overview
16
16
years of professional experience
Work History
Business Sales Manager
Blue Nova Staffing
Los Angeles
07.2024 - Current
- Lead business development efforts generating $5.2M+ in annual revenue, consistently driving new growth opportunities across diverse industries.
- Responsible for acquiring, developing, and expanding accounts, including full ownership of prospecting, sales cycle management, and customer engagement strategies.
- Manage and mentor a team of three sales representatives, providing coaching, KPIs, sales training, and weekly performance reviews to boost activity levels and close rates.
- Maintain strong weekly sales performance standards, including 10 first appointments, 100 sales activities, and a minimum of 2 new accounts per month.
- Conduct high-impact client meetings, presentations, and follow-ups to strengthen relationships, increase customer retention, and expand service usage.
- Utilize tools such as ZoomInfo, Hunter, and CRM systems (including Pipedrive and Salesforce) to generate qualified leads, analyze pipelines, and forecast revenue.
- Collaborate with leadership to develop market strategies, streamline sales processes, and implement best practices that improve overall team productivity.
- Track performance metrics to identify opportunities for efficiency, territory expansion, and long-term account growth.
Market Manager
Staffmark
Long Beach
01.2023 - 07.2024
- Met and exceeded sales goals by proactively managing team tasks, KPIs, and market strategies.
- Held strategic meetings with directors to overcome sales barriers and elevate market penetration.
- Built strong relationships with field leadership to accelerate performance and enhance service quality.
- Analyzed market trends, customer data, and performance metrics to implement new procedures that increased sales and recruitment effectiveness.
- Managed operations support, revenue modeling, customer engagement strategies, and sales presentations.
- Launched mentoring and coaching programs to improve staff skills, communication, and productivity.
Sales Representative
People Ready
Los Angeles
01.2019 - 12.2022
- Built long-term business partnerships and expanded B2B accounts through targeted outreach and relationship management.
- Improved the full sales cycle including prospecting, conversion, retention, and contract negotiation.
- Delivered customized sales approaches tailored to customer needs, resulting in increased marketing and service effectiveness.
- Exceeded sales goals, improved customer retention, and strengthened rapport through consistent face-to-face interactions and proactive communication.
- Executed benefit-driven presentations and business development initiatives to increase revenue.
Branch Manager
People Ready
Los Angeles
01.2010 - 12.2019
- Led and developed a team of four, consistently motivating staff to exceed performance goals.
- Achieved 30%–40% year-over-year sales growth across seven years, with two exception years at -11% and +24%.
- Oversaw hiring, performance evaluations, conflict resolution, payroll operations, and process compliance.
- Improved branch production rates by enhancing workflows and reinforcing company standards.
- Received the prestigious Circle of Excellence Award four times for exceptional branch performance.
- Fostered team engagement and improved customer satisfaction through strategic interaction and service quality improvements.
Education
Associate of Arts - Business Management
Cerritos College
Norwalk, CA06-2010
High School Diploma -
James A. Garfield High School
Los Angeles 06-2006
Skills
- Business Development & Sales Strategy
- Team Leadership & Staff Development
- KPI Management & Performance Optimization
- CRM Tools: Salesforce, Pipedrive
- Prospecting Tools: ZoomInfo, Hunter
- Project & Operations Management
- Relationship Building & Client Retention
- Recruiting & Workforce Management
- Strong Communicator & Motivator
- Goal-Oriented, Organized, and Strategic
Timeline
Business Sales Manager
Blue Nova Staffing
07.2024 - Current
Market Manager
Staffmark
01.2023 - 07.2024
Sales Representative
People Ready
01.2019 - 12.2022
Branch Manager
People Ready
01.2010 - 12.2019
Associate of Arts - Business Management
Cerritos College
High School Diploma -
James A. Garfield High School