Joe Dykes
Kitchener,ON
Summary
Customer-oriented sales professional with 27 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Representative
Royal Lepage Wolle Realty
2013.08 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Attended industry events such as conferences, seminars.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Business Development Licensing Department
Socan
2006.05 - 2013.07
- Developed and implemented strategies for expanding customer base and increasing sales.
- Analyzed market trends to identify new business opportunities.
- Identified potential customers, established relationships, and negotiated contracts.
- Created presentations to demonstrate the value of products and services to prospective clients.
- Conducted research on industry trends, competitive landscapes, and customer needs.
- Maintained up-to-date records of all contacts made with potential customers.
Education
Hotel And Resort Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON1994-06
Skills
- Prospecting clients
- Client Account Management
- Account Servicing
- Account Management
- Customer Retention
- Sales Development
- Sales closing
- Business Development
Accomplishments
- 2013 Top 10% in Sales in Canada
- 2014, 2015, 2016 Top 5% in Sales in Canada
- 2017, 2018, 2019 Top 3% in Sales in Canada
- 2020, 2021,2022 Top 2% in Canada
Certification
- 2013 to Present Ontario Real Estate Licence
Languages
English
Professional
Timeline
Sales Representative
Royal Lepage Wolle Realty
2013.08 - Current
Business Development Licensing Department
Socan
2006.05 - 2013.07
Hotel And Resort Management
Conestoga College Institute of Technology And Advanced Learning
- 2013 to Present Ontario Real Estate Licence
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