Joe Del Real
Fowler
Summary
Results-driven leader with expertise in team leadership and performance development. Proven track record in driving revenue growth and enhancing customer relationships through strategic planning and operational excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Closing Team Lead
Target
Fresno, CA
08.2025 - Current
- Led closing operations team, ensuring efficient and accurate cash handling procedures.
- Trained team members on register systems and customer service best practices.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Implemented closing checklists, improving overall store efficiency during shift transitions.
Regional Leader
Primerica
Riverside, CA
01.2024 - Current
- Led and developed a regional team of licensed representatives, focusing on sales performance, client service, and professional growth
- Recruited, trained, and mentored new agents, building a scalable sales organization and improving team retention
- Drove regional revenue through life insurance and financial product sales, consistently meeting or exceeding production targets
- Conducted client needs analyses and delivered tailored financial solutions including term life insurance, debt strategies, and income protection
- Managed daily operations including pipeline tracking, performance coaching, and goal setting for multiple agents
Implemented prospecting strategies (cold market, referrals, and digital outreach) to generate consistent lead flow
Facilitated team trainings, workshops, and onboarding sessions to improve product knowledge and sales skills - Maintained compliance with financial regulations and company policies while ensuring ethical sales practices
Assistant General Manager
Costco
Fresno, CA
05.2004 - 05.2025
- Led daily warehouse operations across multiple departments, ensuring efficient execution of merchandising, inventory control, and member services in a high-volume retail environment
Supervised and developed department managers and supervisors, improving team performance, accountability, and employee engagement - Drove sales growth and profitability by analyzing KPIs, controlling labor and expenses, and implementing operational improvements
Resolved escalated member concerns, consistently delivering a high standard of customer service and strengthening member loyalty - Maintained strict compliance with company policies, safety standards, and loss prevention procedures, contributing to a safe and secure workplace
- Partnered with the General Manager to execute strategic initiatives, staffing plans, and business goals
- Coordinated cross-functional teams to ensure product availability, accurate inventory, and effective merchandising execution
Acted as General Manager in their absence, overseeing full warehouse operations and decision-making
Education
No Degree - Business Administration
CSU Stanislaus
TurlockSkills
- Revenue Growth & Closing Strategy
- Team Leadership & Performance Development
- Operational Excellence & Business Management
- Customer Relationship & Retention Strategy
Certification
- Licensed Life Insurance Agent - 2024- Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Closing Team Lead
Target
08.2025 - Current
Regional Leader
Primerica
01.2024 - Current
Assistant General Manager
Costco
05.2004 - 05.2025
No Degree - Business Administration
CSU Stanislaus