Joe Caponcini
London,ON
Summary
Proven leader and strategic planner, adept at relationship management and quality assurance, with a track record of enhancing customer satisfaction and streamlining operations at Deckorated Living Inc. Easily exceededproduction targets by implementing lean manufacturing principles at Toyota Motor Manufacturing. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner Operator
Deckorated Living Inc
01.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Trained and motivated employees to perform daily business functions.
- Dropped and hooked trailers and changed configuration of equipment.
Production Team Member
Toyota Motor Manufacturing
01.2010 - 09.2022
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Set up, operated and maintained production machinery.
- Ensured product quality by conducting thorough inspections at various stages of the production process.
- Provided training to new team members, ensuring consistent performance standards across the team.
- Increased production efficiency by implementing lean manufacturing principles and reducing waste.
- Built 60+ vehicles per hour to meet challenging production targets.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Made sure that products were produced on time and are of good quality.
Education
Fitness And Health Promotion - Fitness
Fanshawe College of Applied Arts And Technology
London, ON04.2003
Skills
- Relationship Management
- Strategic Planning
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Vehicle inspections
- Vehicle Maintenance
- Delivery Scheduling
- Trailer maintenance
- Decision-Making
- Customer Service
- Delegating Work
- Relationship Building
- Customer Retention
- Quality Assurance
Accomplishments
Married 20 years
Have three daughters
Worked on several lines at TMMC
Was
Always asked to go help out other production lines because of my willingness to learn and ability to catch on.
Languages
English
Full Professional
Certification
Have had WHIMS training
Have been trained in first aid and cpr
Timeline
Owner Operator
Deckorated Living Inc
01.2021 - Current
Production Team Member
Toyota Motor Manufacturing
01.2010 - 09.2022
Fitness And Health Promotion - Fitness
Fanshawe College of Applied Arts And Technology
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