Joe Cangiano
North Bay,Ontario
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Burrows Country Store & Garden Centre
04.2018 - Current
- Recruited, interviewed and hired seasonal and year-round staff members
- Training a team of 5-10 members on operating procedures
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Implemented a new POS system and modernized operating procedures
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Responsible for placement of orders reflecting the needs of each season, ensuring products are in stock
- Product receival, merchandising, management and organization
- Operation of a forklift and company vehicle
- General construction and carpentry work
- Deliveries and Landscaping
Mover
United
05.2017 - 08.2017
- Handled high value/ delicate goods for clients
- Worked as a leader of a team of 5 people coordinating contracts
- Heavy lifting and organizational skills utilized daily.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Line Cook & Customer Service
A&W
07.2012 - 09.2016
- Adhered to health and safety protocols and standards
- Greeted customers entering store and responded promptly to customer needs
- Ensured quality customer service in each guest interaction
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
Education
High School Diploma -
St Joseph's Scollard Hall -High School
North Bay, ON06.2015
Skills
- 5 Years of forklift experience
- Construction and carpentry experience
- Inventory management
- Strong leadership skills
- Strong verbal communication skills and team mentality
- Strong computer skills
- Can comfortably lift 100lbs
- Extensive customer service experience
- Problem solving
- Fast learner
- Very dependable member of a team
Certification
- Class 5 Driver's License
- Pleasure Craft Operators Card
Languages
English
Native or Bilingual
French
Elementary
Timeline
Assistant Manager
Burrows Country Store & Garden Centre
04.2018 - Current
Mover
United
05.2017 - 08.2017
Line Cook & Customer Service
A&W
07.2012 - 09.2016
High School Diploma -
St Joseph's Scollard Hall -High School
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