Joe-anna Richards
St.johns, Antigua
Summary
Dedicated professional with extensive experience in customer service and cash management at Smiling Harry's Restaurant. Proven track record in ensuring accurate transactions and enhancing customer satisfaction through empathy and patience. Skilled in multitasking and problem-solving within fast-paced environments, ready to leverage these abilities in new opportunities focused on efficiency and customer interaction.
Overview
7
7
years of professional experience
Work History
Hair Braider
Self Employed
01.2019 - Current
- Designed and created intricate braids tailored to client preferences and hair types.
- Provided exceptional customer service, ensuring a welcoming and comfortable environment for clients.
- Maintained cleanliness and organization of workstations, adhering to hygiene standards.
- Educated clients on hair care techniques and maintenance for long-lasting results.
Cashier
Smiling Harry's Restaurant
06.2021 - 12.2024
- Operated cash register, processed transactions efficiently and accurately.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained cleanliness and organization of work area for optimal operations.
- Handled routine cash management tasks, ensuring accuracy in daily reconciliations.
Farm Hand
Crescent Poultry Farms
03.2020 - 01.2021
- Assisted in livestock care, ensuring proper feeding and health monitoring protocols were followed.
- Packaged [Type] products for shipment and additional processing.
- Assisted in the handling of sales, ensuring customer satisfaction.
Education
High School Diploma -
Jennings Secondary School
Jennings Village12-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Languages
English
Native or Bilingual
Timeline
Cashier
Smiling Harry's Restaurant
06.2021 - 12.2024
Farm Hand
Crescent Poultry Farms
03.2020 - 01.2021
Hair Braider
Self Employed
01.2019 - Current
High School Diploma -
Jennings Secondary School