Detail-oriented and industry-savvy professional with a demonstrated history of developing positive working relationships with clients. Bringing a strong work ethic and excellent people skills to any setting, with years of experience in the customer service industry.
Work History
Manager/Sales Manager
Juno-winning artist, Norman Foote
Vancouver, BC
Handled all administrative duties (emails, phone calls, ZOOM) and management tasks involved with client schedules and contractual agreements.
Raised funds by coordinating events.
Performed prospect research to identify and engage potential donors and partner organizations.
Investigated grant opportunities in line with organizational mission and objectives and coordinated preparation and submission of applications.
Resolved issues between talent and clients to maintain strong, professional relationships.
Acquired client bookings and tour schedule and attended conferences in Canada and the U.S.A.
Assistant to Oscar-winner, Hilary Swank
Disney/ABC
Vancouver, BC
Assisted with personal to-do list - in LA house, delivery of script, shipping boxes, ordering items, managing appointments, on-line research.
Managed personal assistant emails, calls, communicated with US clients and efficient problem solving.
Managed Hilary's company 'Mission Statement apparel' emails, attended Zoom meetings with COO regarding clothing/customers.
Published Author/Public Speaker
Self-employed
Vancouver, BC
Proofread and reviewed all print and electronic content to verify grammar, tone and creative quality.
Developed public speaking opportunities to promote my book and increase sales.
CEO - Bless Your Face Organic Skincare
Self-employed
Vancouver, BC
Trained my sales team to meet monthly sales quotas.
Developed, manufactured and distributed Bless Your Face skincare products.
Secured accounts at Whole Foods, Planet Organic, etc.
Advertising Sales Representative
Black Press Group
Vancouver, BC
Helped customers design and layout speculative ads.
Managed large accounts and upsold advertising to customers.
Optimized revenue levels by developing engaging promotional programs.
Sales and Marketing Manager
New Media
Vancouver, BC
Supported sales team members to drive growth and development.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Represented large companies: Loreal, Fido, Axe body spray, Coke...
Education
Screenwriting & Creative Writing
Vancouver Community College
Vancouver, BC
2018
Counselling
Vancouver College
Vancouver, BC
2014
Sales And Marketing
MacEwan University
Edmonton, AB
2007
Film/Television & Radio Production
NAIT
Edmonton, AB
2004
Skills
Outstanding customer service and interpersonal skills
Highly organized and efficient
Excellent written and verbal skills
Innovative problem-solving abilities
Strong core values and ethical principles
Rapport and relationship building
Exceptional sales skills
Public speaking
References
Tony Martin (previous owner of Petro Canada)
Email: arm1@shaw.ca
Ph: (250) 859 - 6698
Personal interests
Literary studies, writing, sales and marketing, travel and culture, music, personal development...
Head, Content & Marketing at Juno School of Business, Juno Learning Pvt. LtdHead, Content & Marketing at Juno School of Business, Juno Learning Pvt. Ltd