Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jody Lussier

Pennant,SK

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager /President

Jody Holdings Ltd.
Swift Current, SK
10.2020 - Current
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Performed cost analysis for various projects to determine budget requirements.
  • Supported accident investigations and prepared related paperwork.
  • Analyzed and controlled materials, supplies and equipment operational expenses.

Operations Manager

South West Pipe Ltd.
Swift Current, SK
03.2008 - 10.2020
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Addressed customer concerns with suitable solutions.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Conducted employee observations and documented findings.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Supported accident investigations and prepared related paperwork.

Education

Grade 11 -

Carlton Comprehensive High School
Prince Albert, SK

Skills

  • Incidents management
  • Financial Management
  • Maintenance Planning
  • Document Control
  • Logistics Oversight
  • Business Planning
  • Health and safety compliance
  • Inventory Management

Certification

  • Supervision and safety training (work safe Saskatchewan) May 9 2017
  • Hazard Management (Enform) Sept 18 2019
  • Incident and accident investigation (Enform) Oct 12 (2016)
  • Incident Investigations in Saskatchewan Workplaces (Canadian center for occupational health and safety) April 11 2016
  • Saskatchewan workplace Inspections (Canadian center for occupational health and safety) April 11 2016
  • Common Safety Orientation (Energy Safety Canada) March 28 2019
  • Leadership for safety Excellence (Alberta Construction Safety Association) April 4 2007
  • Commercial Vehicle Drivers HOS and Log book entry (Franklin Safety Services) November 19 2014

Affiliations

  • Fishing
  • Camping
  • Family

Timeline

Operations Manager /President

Jody Holdings Ltd.
10.2020 - Current

Operations Manager

South West Pipe Ltd.
03.2008 - 10.2020

Grade 11 -

Carlton Comprehensive High School

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Jody Lussier