Jody Houghton
Campbell River,BC
Summary
Dynamic and dedicated restaurant waiter with a proven track record at Black Fin Pub, excelling in customer service and cash handling. Recognized for fostering strong customer relationships and ensuring a clean, welcoming environment. Committed to delivering high-quality service and collaborating effectively with team members to enhance guest satisfaction.
Overview
16
16
years of professional experience
Work History
Restaurant Waiter
Black Fin Pub
07.2009 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround.
- Developed strong rapport with regular customers, encouraging repeat visits.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Processed cash and credit card transactions accurately.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
No Degree - Arts
Alberni District High School
Port Alberni, BCSkills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Problem-solving
- Food safety awareness
Languages
English
Timeline
Restaurant Waiter
Black Fin Pub
07.2009 - Current
No Degree - Arts
Alberni District High School
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