Jody Gordon

• Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
• Operated point-of-sale systems efficiently, ensuring accurate transactions and inventory management.
• Assisted in stocking and organizing merchandise, maintaining store presentation standards.
• Trained new associates on sales techniques and store policies to improve team performance.
• Monitored inventory levels, coordinating with management to reorder stock as needed.
• Conducted regular audits of sales floor to ensure compliance with safety and operational standards.
• Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Greeted customers and provided outstanding customer service.
• Managed inventory to prevent stock shortages, ordering new items as necessary.

Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty. I used telazon hand held system for ordering and inventory

handled high stakes front-end operations including; lottery sales, money wire transfers, money orders, customer refunds

managed cash, checks.

balanced cash registers and verified funds and POS system

• ensured accurate pricing,signage and product data Integrity .Implementing weekly price changes, hanging sales tags
• Managing UPC/PLU files. correcting scan errors. maintain compliance with weights and measures regulations
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