Jody Brown

Dynamic and results-driven professional with extensive experience in customer service, training, and team leadership in the multilevel marketing industry. Achieved top 0.03% ranking in the company, recognized in company catalog, and earned seven incentive trips. Proven ability to manage and motivate large teams, While still working alone.

**Key Achievements:**
- **Top Performer**: Ranked in the top 0.03% of company representatives, demonstrating exceptional sales and customer service abilities.
- **Recognition**: Featured in the company catalogue for outstanding performance and contributions.
- **Incentive Awards**: Earned seven all-expenses-paid trips, a testament to consistent high performance and goal achievement.
- **Leadership**: Successfully led and mentored a team of over 1,000 representatives, fostering a supportive and high-achieving work environment.

-Customer Service Excellence - Provided top-tier service to a diverse customer base, consistently receiving high satisfaction ratings.
-Team Training & Development: Designed and conducted comprehensive training programs for new representatives, focusing on customer engagement, product knowledge, and sales techniques.
-Motivational Leadership: Developed and implemented motivational strategies to inspire team members, leading to increased productivity and team cohesion.
-Event Coordination: Organized and managed large-scale events and meetings, enhancing team collaboration and client engagement.
-Performance Monitoring: Utilized data-driven approaches to track team performance and implement improvements, resulting in significant sales growth.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Placed Orders and followed up with the decision makers at many different companies across Canada as their Account manager
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company. I earned trips and awards through my tenure with the company.
• Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
• Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Set up new accounts, established customer credit and set up payment methods.
• Utilized data and analytics to identify target markets and understand customer needs.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Kept detailed records of daily activities through online customer database.