Jody Boyd
Oakville,Canada
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
22
22
years of professional experience
Work History
Cashier and Customer Service
LCBO
Oakville, Canada
- Full time seasonal employee
- Full-time cashier
- Customer service
- Facing and organizing
- Open and closed my till
- Counting money, made deposits
- Processed customer transactions efficiently at a major Canadian beverage retailer.
- Assisted customers with product selections and inquiries on store offerings.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Assisted in inventory management by restocking shelves as needed.
- Collaborated with team members to ensure smooth store operations.
- Addressed customer inquiries and resolved issues promptly and professionally.
Customer Service Cashier
City of Mississauga
Mississauga, Canada
- Customer service
- deposits
- Cleaning , organizing
- Greeted customers warmly and facilitated smooth transactions at service counter.
- Handled cash, credit, and debit payments accurately during peak hours.
- Maintained cleanliness and organization of the cashier area for efficiency.
- Educated patrons on services available through the City of Mississauga programs.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
Delivery Driver
HelloFresh
01.2021 - 04.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Made sure all parcels where delivered on time
Food Service Worker
Jalicia
Etobicoke, Canada
06.2019 - 09.2020
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Made fresh food to order
- Prep work
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of workstations and dining areas.
- Operated kitchen equipment effectively and safely.
- Collaborated with team members during high-demand periods.
- Followed food safety guidelines for storage and handling.
Salesperson
Princess Auto
Mississauga, Canada
06.2001 - 06.2007
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Cashier
- Stocked shelves
- Picked and packed orders
Education
High School Diploma -
Gordon Graydon Memorial Secondary School
Mississauga, ON, CAHumber College
Toronto, ON, CASkills
- GPS Navigation
- Cashier
- Cargo Handling
- Order picker
- Quality Assurance
- Food preparation
- Fast learning
- Merchandise presentation
- Problem resolution
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Cash handling and management
- POS systems
- Gift card handling
- Credit and cash transactions
- Order packaging
Timeline
Delivery Driver
HelloFresh
01.2021 - 04.2023
Food Service Worker
Jalicia
06.2019 - 09.2020
Salesperson
Princess Auto
06.2001 - 06.2007
Cashier and Customer Service
LCBO
Customer Service Cashier
City of Mississauga
High School Diploma -
Gordon Graydon Memorial Secondary School
Humber College