Jody Banuelos
Orange
Summary
Results-oriented professional pursuing Master’s in Healthcare Administration and Policy, with a strong foundation in nursing. Bilingual communication skills enhance engagement with diverse populations. Seeking to leverage academic expertise into healthcare administration role, focusing on organizational efficiency and patient care outcomes. Committed to fostering collaboration and innovative solutions in healthcare settings.
Overview
20
20
years of professional experience
Work History
Independent Transportation Provider (Uber Driver)
Independent Contractors
04.2018 - Current
- Achieved four consecutive years of 'Black Diamond' status through exceptional service.
- Streamlined operations by optimizing scheduling and resource allocation for efficiency.
- Maintained accurate records of performance data and expenses using Microsoft Excel.
- Delivered outstanding customer service to diverse populations in healthcare transportation.
- Enhanced client satisfaction through effective communication and problem-solving skills.
Bookstore Operations Clerk
Golden West College Bookstore
08.2005 - 12.2009
- Managed POS operations, payment processing, and transaction reconciliation.
- Conducted cash management and ensured financial accuracy.
- Coordinated inventory management and vendor returns to optimize stock levels.
- Monitored merchandising displays and maintained a customer-friendly environment.
Education
Master of Healthcare Administration and Policy -
Arizona State University
Tempe, Arizona10-2026
Bachelor of Science - Healthcare Administration and Policy
Arizona State University
Tempe, Arizona08.2025
Associate of Science - Nursing
Golden West College
Huntington Beach, CA12.2009
Skills
- Healthcare Policy & Administration Knowledge
- Medical Terminology
- Data Analysis & Reporting (Microsoft Excel, Microsoft Office Suite)
- Operations Management & Process Improvement
- Customer Service Excellence
- Bilingual: English and Spanish (Fluent)
- Time Management & Organization
- Team Collaboration & Leadership
- Warehouse operations
- Microsoft office
- Operational excellence
- Scheduling appointments
- Maintaining records
- Efficiency optimization
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Independent Transportation Provider (Uber Driver)
Independent Contractors
04.2018 - Current
Bookstore Operations Clerk
Golden West College Bookstore
08.2005 - 12.2009
Associate of Science - Nursing
Golden West College
Master of Healthcare Administration and Policy -
Arizona State University
Bachelor of Science - Healthcare Administration and Policy
Arizona State University