Summary
Overview
Work History
Skills
Languages
Interests
Timeline
Generic

Jodie Shepard

Pickering

Summary

Dynamic and dependable individual with a proven track record at enhancing customer satisfaction through attentive service and efficient inventory management. Recognized for meticulous attention to detail and a commitment to safety and cleanliness,

Overview

14
14
years of professional experience

Work History

Store Clerk

Calendar Club (Seasonal)
11.2024 - 01.2025
  • Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Provided efficient check-out services, minimizing wait times for customers during peak hours.
  • Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
  • Replenished floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Received positive feedback from customers due to attentive service and knowledgeable product recommendations.

Store Associate

Spirit Halloween (Seasonal)
08.2015 - 11.2024
  • Answered product questions and assisted customers in selection and checkout.
  • Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines and organizing merchandise displays.
  • Mentored student employees, sharing best practices and providing guidance for success in the role.
  • Operated POS systems to accurately process customer purchases.

Assistant

Vita Fons II Essentials
12.2021 - 08.2022
  • Boosted customer satisfaction by promptly preparing and shipping orders.
  • Maintained sales records, ensuring compliance with financial reporting standards.

Cleaning Services

Independant Contractor
12.2010 - 03.2020
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.

Skills

  • Reliable, responsible and punctuality
  • Honest and dependable
  • Attention to detail
  • Friendly and helpful
  • High safety and cleanliness standards
  • Customer service excellence

Languages

English
Native or Bilingual
American Sign Language (ASL)
Native or Bilingual

Interests

  • Enjoys regular workouts and hiking in nature for overall physical and mental well-being
  • Enthusiastic about gardening and landscaping, with an eye for design and outdoor beautification

Timeline

Store Clerk

Calendar Club (Seasonal)
11.2024 - 01.2025

Assistant

Vita Fons II Essentials
12.2021 - 08.2022

Store Associate

Spirit Halloween (Seasonal)
08.2015 - 11.2024

Cleaning Services

Independant Contractor
12.2010 - 03.2020
Jodie Shepard