Jodie Milligan
Madoc,ON
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
8
8
years of professional experience
Work History
Residential House Cleaner
Debbie Kennedy
04.2021 - Current
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Streamlined cleaning processes for quicker completion without compromising quality.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Dental Office Assitant Manager
Cataraqui Dental
09.2019 - 11.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Commercial Cleaner
Self-employment
04.2016 - 08.2020
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Dental Receptionist
Dawson Dental Centre
09.2016 - 09.2019
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Education
No Degree - Early Childhood Education
Seneca College
King City, ONSkills
- Floor cleaning techniques
- Window washing proficiency
- Eco-friendly Cleaning Practices
- Reliability and punctuality
Languages
English
Native or Bilingual
Timeline
Residential House Cleaner
Debbie Kennedy
04.2021 - Current
Dental Office Assitant Manager
Cataraqui Dental
09.2019 - 11.2020
Dental Receptionist
Dawson Dental Centre
09.2016 - 09.2019
Commercial Cleaner
Self-employment
04.2016 - 08.2020
No Degree - Early Childhood Education
Seneca College
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