Jodie McKague
Edmonton,AB
Summary
Customer-focused massage therapy student with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively listening and addressing concerns. Committed to improving customer satisfaction and driving positive outcomes within a team environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Fallentimber Meadery @ Edmonton Downtown Farmers Market
Edmonton, Alberta
09.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Massage Therapist Student Intern
Massage Addict Unity Square
Edmonton, Alberta
07.2023 - 09.2023
- Provided therapeutic massage treatments to staff, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Student Massage Therapist
Makami College Massage Clinic
Edmonton, Alberta
03.2022 - 02.2023
- Maintained accurate records of client visits and progress towards goals.
- Educated clients about self-care techniques they could use at home between sessions.
- Provided massage therapy services to clients on campus in a variety of modalities, including Swedish and deep tissue.
- Assessed clients' needs and developed treatment plans based on individual goals and preferences.
Education
RMT - Registered Massage Therapy Student
Makami College
Edmonton, AB06-2024
Bachelor of Fine Art - Fine Arts
MacEwan University
Edmonton, AB05-2022
Open Studies - Urban And Regional Studies
University of Calgary
Calgary, AB05-2020
Associate of Arts - Journalism
SAIT
Calgary, AB05-2002
Skills
- Swedish Massage
- Body Treatments
- Prenatal Massage
- Deep Tissue Massage
- Hot Stone Massage
- Range of Motion Improvement
- Relationship building and management
- Client Service
- Product Sales
- Payment Processing
- Product Recommendations
- Policy and Procedure Adherence
- Relationship Building
- Service-oriented
- Reflective listening
- Trigger point therapy
- Administrative Procedures
Timeline
Massage Therapist Student Intern
Massage Addict Unity Square
07.2023 - 09.2023
Sales Associate
Fallentimber Meadery @ Edmonton Downtown Farmers Market
09.2022 - 01.2024
Student Massage Therapist
Makami College Massage Clinic
03.2022 - 02.2023
RMT - Registered Massage Therapy Student
Makami College
Bachelor of Fine Art - Fine Arts
MacEwan University
Open Studies - Urban And Regional Studies
University of Calgary
Associate of Arts - Journalism
SAIT
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