Jodie Marier-Dixon
Sturgeon Falls,ON
Summary
Talented Parts Department Supervisor bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Department Supervisor
Canadian Tire
04.2021 - Current
- Ordered parts for customers, repair shops, and service departments for use in Class A Vehicle equipment.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and oriented associates to maximize team performance.
- Delegated assignments to effectively meet expected customer and business demands.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
Education
Pre- Health Science -
Seneca College (King Campus)
King City, ON01.2013
Ontario Secondary School Diploma (OSSD) -
Alexander Mackenzie High School
Richmond Hill, ON01.2012
Skills
- Employee Motivation
- Store Organization
- Task Delegation
- Store Maintenance
- Process and Procedure Development
- Adaptable to Changing Demands
- Multitasking and Prioritizing
- Orientation and Training
Certification
- Understanding Brakes and Rotors, Canadian Tire - September 2023
- Service Advisor Training - Current
- Battery Sales, Canadian Tire - September 2023
- Tires, Canadian Tire - October 2023
- Customer Relations, Canadian Tire-2023
References Available
True
Languages
English
Native or Bilingual
Timeline
Parts Department Supervisor
Canadian Tire
04.2021 - Current
Pre- Health Science -
Seneca College (King Campus)
Ontario Secondary School Diploma (OSSD) -
Alexander Mackenzie High School
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