Jodian Jarrett
BRAMPTON,Ontario
Summary
Experienced professional with a successful background in car dealership sales and executive assistance/office management roles. Skilled in driving sales growth, building client relationships, and providing exceptional administrative support. Proven track record of meeting sales targets, managing calendars, coordinating meetings, and streamlining operations. Adept at multitasking, problem-solving, and collaborating with diverse teams to achieve organizational objectives. With strong interpersonal and communication skills, a commitment to delivering excellence and making a positive impact is evident in any role undertaken.
Overview
9
9
years of professional experience
1
1
Certification
Work History
C-LEVEL EXECUTIVE ASSISTANT/ OFFICE MANAGER
Sexual Assault & Rape Crisis Centre For Peel
08.2020 - 01.2024
- Directly supported CEO in completing various complex tasks regarding day-to-day operations.
- Managed and supervised 10-15 employees.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained an extensive calendar comprising more than 15 monthly events.
- Served as point of contact for IT, payroll, and human resources issues; liaised with 6 board members.
- Played a major role in hiring and onboarding; involved in terminations when necessary.
- Acted with discretion and professionalism while managing highly confidential information.
- Arranged logistics for multiple travel engagements to out-of-town conferences, including booking travel, and hotel accommodations.
- Organized materials for quarterly board meetings.
- Managed and led special projects, such as various workshops and community outreach programs.
- Conducted performance and policy reviews.
- Drafted and prepared contracts; hired various contractors to meet operational needs.
- Executed basic banking and bookkeeping tasks.
- Represented organizations on various campaigns, such as the United Way.
- Assisted with grant applications.
- Collaborated with organizations to help service clients in need.
- Worked with Accreditation Canada and public health officials to ensure organizational standards are maintained.
- Established office standards and procedures through weekly meetings to boost productivity.
- Leveraged experience with Google Suite of tools, including Gmail, Google Docs, and Calendars.
- Monitored office supply inventories; ordered replacement supplies as needed.
- Transcribed meeting minutes to support sales, business development, and senior management teams.
Car Sales Associate
AutoPlanet Brampton
01.2017 - 11.2020
- Greet customers warmly as they arrive at the dealership and provide exceptional customer service throughout the sales process.
- Establish rapport with customers through active listening, understanding their vehicle needs, preferences, and budget constraints.
- Build trust and credibility with customers by demonstrating transparency, honesty, and professionalism in all interactions.
- Showcase vehicles in the showroom and on the lot with enthusiasm and expertise, highlighting features, specifications, and benefits.
- Conduct test drives to allow customers to experience the performance, handling, and comfort of different vehicle models.
- Proactively approach customers on the lot, respond to inquiries, and engage in sales conversations to identify their vehicle preferences and buying intentions.
- Guide customers through the sales process, from vehicle selection and pricing negotiation to financing options and finalizing the sale.
- Meet or exceed sales targets and revenue goals by closing sales and maximizing gross profit margins on vehicle sales.
- Ensure that vehicles on the lot are clean, well-maintained, and presented attractively to enhance their appeal to customers.
- Collaborate with fellow sales associates, sales managers, finance managers, and other team members to achieve sales targets and deliver exceptional customer service.
- Track individual sales performance, commission earnings, and key performance indicators (KPIs) to evaluate progress towards sales goals.
- Prepare sales reports, analyze sales data, and identify trends, opportunities, and areas for improvement.
- Utilize performance metrics to refine sales strategies, prioritize sales efforts, and optimize the sales process for increased efficiency and effectiveness.
- Ensure compliance with legal and regulatory requirements, including vehicle registration, licensing, and disclosure obligations.
- Maintain confidentiality and discretion when handling sensitive customer information and transactions.
Sales Representative
Gta Landscaping
08.2014 - 11.2016
- Conducting door-to-door sales visits to residential areas within assigned territories.
- Engaging with homeowners and presenting company's products/services in a compelling and persuasive manner.
- Educating potential customers about the features, benefits, and advantages of our products/services
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Negotiating sales terms and pricing to close deals and achieve sales targets.
- Recording and maintaining accurate records of sales activities, customer interactions, and lead information.
- Providing exceptional customer service and ensuring a positive experience for all customers.
- Collaborating with the sales team and management to develop strategies for maximizing sales opportunities and achieving revenue goals.
Education
Associate of Applied Science - University Arts And Sciences - General Arts And Sciences
Humber College
Toronto, ON06.2017
High School Diploma -
Fletcher's Meadow Secondary School
Brampton, ON06.2014
Skills
- Sales Closing
- Team Leadership
- Customer Service
- Issue Resolution
- Product Knowledge
- Inventory Management
- Negotiation
- Problem-solving
- Technology Proficiency
- Payroll Processing
- Time Management and Organization
- Attention to detail
Languages
English
Native or Bilingual
Certification
● SafeTALK Suicide Prevention
● Lean Six Sigma White Belt
● NEO Database
● Third Party Reporting
● Indigenous Awareness Training
● Compassion Fatigue Resiliency
● Early Intervention Field Traumatologist
● Community and Workplace Trauma Care
Timeline
C-LEVEL EXECUTIVE ASSISTANT/ OFFICE MANAGER
Sexual Assault & Rape Crisis Centre For Peel
08.2020 - 01.2024
Car Sales Associate
AutoPlanet Brampton
01.2017 - 11.2020
Sales Representative
Gta Landscaping
08.2014 - 11.2016
Associate of Applied Science - University Arts And Sciences - General Arts And Sciences
Humber College
High School Diploma -
Fletcher's Meadow Secondary School
● SafeTALK Suicide Prevention
● Lean Six Sigma White Belt
● NEO Database
● Third Party Reporting
● Indigenous Awareness Training
● Compassion Fatigue Resiliency
● Early Intervention Field Traumatologist
● Community and Workplace Trauma Care
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