JODI WESTCARR
Oshawa,ON
Summary
Experienced Strategist and Planner with a proven track record in project coordination and preparation. Strong leadership and administration skills to effectively manage teams and drive successful outcomes. Exceptional organizational skills to quickly identify and solve challenging problems, ensuring smooth operations. Effective communication and collaboration abilities to achieve shared goals with stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Strategy and Planning Lead (Provincial)
Ontario Health atHome
11.2022 - Current
- Works in partnership with Senior Manager to establish and evolve Strategy and Project Management Office and related functions within Ontario Health atHome
- Promotes integration, coordination, and service innovation in developing strategic and operational plans and associated processes
- Supports team’s(over 60 members strong) collective efforts to develop and align organizational work plan with a view to knowledge transfer and integration across portfolios, resource optimization, and delivering on local/provincial/ministry priorities
- Works closely with other portfolios to ensure integration and alignment between strategy, communications, engagement, governance, quality, resources, performance, outcomes and direct care, and related tools and processes
- Monitors and evaluates and reports on strategic planning and organizational work and ensures achievement of business and project objectives
- Establishes and leads a process to ensure the successful execution of the strategic and operating plan by identifying areas of concern and posing possible solutions
- Champions the development and implementation of a whole organization approach to project management, inclusive of practices, tools, processes, and methodologies to support the implementation of strategic projects
- Leads or supports the planning and implementation of identified initiatives at the request of the Senior Manager, Director, or Senior Leadership Team.
Food Service Supervisor
Island Health(The Summit at Quadra Village)
12.2020 - 07.2022
- Supervised, coordinated, and scheduled the activities of staff who participated in meal service delivery
- Procured ingredients and supplies required for meal preparation for 300 residents
- Maintained records of stock, repairs, sales, and wastage
- Managed projects related to waste audits, patient satisfaction, and maintenance of licensing
- Trained staff in job duties, and sanitation and safety procedures
- Developed monitoring and evaluation programs for job performance
- Forecast and created contingency plans for staff shortages
- Supervised and checked assembly of regular and special diet trays and delivery of food trolleys to long term care residents
- Ensured that food and service meet quality control standards
- Evaluated efficacy of processes to improve patient satisfaction
- Aligned the departmental goals with strategic imperatives of Accreditation.
Community Support Worker
Aspire Richmond
12.2021 - 03.2022
- Provided direct staff support for over 20 individuals with developmental disabilities, including people with complex and/or challenging behavior or support needs.
- Established respectful relationships with individuals which promoted their dignity and well-being.
- Supported individuals to achieve goals based on their own choice, beliefs and desires.
- Encouraged individuals to build connections; to live self-determined lives in the community surrounded by friends and family.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Approached issues proactively to best meet current and future community needs.
- Led group discussions and activities to meet different community needs.
- Managed cases of non-verbal clients receiving social or community service support.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Maintained internal database of service workers, participants, activities and other relevant details.
Full Time Community Support Worker
Axis Family Resources Ltd.
11.2019 - 12.2020
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals
- Supported Persons Served residing in Specialized Supportive Housing
- Built and maintained healthy relationships with Persons Served through a trauma-informed practice
- Promoted a positive and healthy environment that supports persons served towards achieving educational, social, and recreational goals while focusing on daily life skills development
- Demonstrated resiliency, empathy, patience, and the ability to set and maintain healthy boundaries
Resident Assistant and Peer Tutor
Northern Lights College Dormitory
12.2019 - 05.2020
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted over 150 residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Collaborated with other university staff and faculty to provide holistic and comprehensive student experience.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Developed and implemented programs, study groups and mentoring to promote student success.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Collaborated with residential team to maximize effective and efficient operations.
Dietitian
South-East Regional Health Authority
03.2015 - 08.2018
- Planned, organized, evaluated, and directed the clinical and administrative services of the Department of Dietetics
- Coordinated the Food Service subsystem for three specialist institutions
- Directed the meeting of medical nutritional therapy needs of at-risk patients for 350 patients
- Managed the human, material, operations, and facility resources involved in Food Service systems within three institutions for a staffing complement of over 20 employees
- Provided nutrition care to over 350 patients.
Consultant Dietitian
United Nations Food and Agriculture Organization
08.2013 - 12.2014
- Provided support to the National School Meals Program in implementing recommendations to improve the delivery of quality meals to three thousand (3,000) children participating in the program, specifically: Assumed technical responsibility for the development and implementation of nutrition standards for the program
- Liaised with management, procurement system, food services staff and other departments/persons as necessary
- Planned and conducted training for school meals staff to strengthen compliance with dietary standards
- Collaborated with national and inter-agency teams in planning nutrition education programs for schools and communities
- Developed a growth and retention strategy by conducting assessments of current capacity, knowledge gaps, performing market trend analysis, and developing nutrition-related forecasts.
Education
Global Professional Master of Laws (GPLLM) - Business Law
University of Toronto
Toronto, ON07.2024
Rotman@Law Certificate -
University of Toronto
Toronto, ON07.2024
Master of Health Administration (Community Care) -
Toronto Metropolitan University (formerly Ryerson)
Toronto, ON12.2023
Post-degree Diploma - Health Administration
Northern Lights College
BC, Canada05.2020
Post-Baccalaureate Diploma - Institutional Dietetics and Community Nutrition
University of the West Indies
Trinidad, West Indies08.2011
Bachelor of Science - Dietetics
Northern Caribbean University
Jamaica, West Indies08.2010
Skills
- Capacity Planning
- Operations research
- Project Coordination
- Budget planning capabilities
- Effective communicator
- Networking
- Leadership
- Collaboration
- Data Analysis
- Critical Thinking
- Devising Strategy and Planning
- Advocacy
Certification
- Social Innovation Certificate (Innis College, University of Toronto)
Affiliations
- Canadian Society of Nutrition Management (CSNM)
- Canadian College of Health Leaders (CCHL)
Consultation
Momiji Health Care Society, Toronto, ON, Canada, 08/01/23, 12/01/23, Assisted in preliminary research towards post-mortgage transition as part of Capstone at Toronto Metropolitan University
Interestsskills
- Community Outreach
- Budget Monitoring
- Order Management
- Time Management
- Organization
- Strategy Management
- Relationship Management-engaging, communicating with, and collaborating with internal stakeholders and health system partners
Workgroupscommittees
- Streamline Hospital Discharge Process Project, Member (Strategy and Planning Lead), Home and Community Care Support Services, 07/01/23, 04/01/24
- Steering Committee, Capacity Planning, Member (Strategy Consultant), Home and Community Care Support Services, 11/01/22, 05/01/24
- Vice President Work Stream Team Leads group, Capacity Planning, Member (Strategy Consultant), Home and Community Care Support Services, 11/01/22, 05/01/24
- Working Group, Transitional Care Beds in Retirement Homes, Member, Home and Community Care Support Services, 11/01/22, 05/01/24
- Working Group, Neighbourhood Models, Member, Home and Community Care Support Services, 11/01/22, 05/01/24
Volunteer Experience
- Toronto Metropolitan University, Toronto, ON, Canada, 01/01/23, 08/01/23, Member, Search Committee for Dean of School of Medicine and Vice President of Student Affairs
- Home and Community Care Support Services, 01/01/23, 12/01/23, Member, Equity, Inclusion, Diversity, and Anti-Racism (EIDAR) Committee
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Strategy and Planning Lead (Provincial)
Ontario Health atHome
11.2022 - Current
Community Support Worker
Aspire Richmond
12.2021 - 03.2022
Food Service Supervisor
Island Health(The Summit at Quadra Village)
12.2020 - 07.2022
Resident Assistant and Peer Tutor
Northern Lights College Dormitory
12.2019 - 05.2020
Full Time Community Support Worker
Axis Family Resources Ltd.
11.2019 - 12.2020
Dietitian
South-East Regional Health Authority
03.2015 - 08.2018
Consultant Dietitian
United Nations Food and Agriculture Organization
08.2013 - 12.2014
Global Professional Master of Laws (GPLLM) - Business Law
University of Toronto
Rotman@Law Certificate -
University of Toronto
Master of Health Administration (Community Care) -
Toronto Metropolitan University (formerly Ryerson)
Post-degree Diploma - Health Administration
Northern Lights College
Post-Baccalaureate Diploma - Institutional Dietetics and Community Nutrition
University of the West Indies
Bachelor of Science - Dietetics
Northern Caribbean University
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