Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jodi Spracklin

Fort Saskatchewan,AB

Summary

Dynamic Customer Service Representative with TD Canada Trust, skilled in complaint resolution and transaction processing. Enhanced customer satisfaction through effective communication and relationship building. Proven ability to improve service delivery and ensure policy compliance, contributing to a loyal customer base and streamlined operations.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

TD Canada Trust
05.2009 - 09.2025
  • Assisted customers with inquiries, providing accurate information on products and services.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Processed transactions efficiently, ensuring compliance with company policies and procedures.
  • Collaborated with team members to streamline service delivery and improve response times.

Education

High School Diploma -

Father Patrick Merc
Fort McMurray, AB

Skills

Customer support

Timeline

Customer Service Representative

TD Canada Trust
05.2009 - 09.2025

High School Diploma -

Father Patrick Merc
Jodi Spracklin