Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jodi Smith

Smithers,BC

Summary

Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Reliable, capable, enthusiastic and able to take on diverse duties. Thrives in a fast-paced environments. Ambitious and passionate in a professional and personal aspect. Always willing to take on new challenges while adapting to change.

Overview

25
25
years of professional experience

Work History

Administrator and Book Keeping Assistant

Rugged Edge Holdings
03.2023 - 07.2025
  • Managed administrative functions to enhance operational efficiency and support organizational goals.
  • Developed and implemented streamlined processes for scheduling, correspondence, and documentation management
  • Communicated with clients for effective expediting arrivals and correct freight
  • Organized drivers, delivery dates and scheduling.
  • Handled DATS Program, T-Sheets, Excel and Word.

Base Administrator/Assembly Line Lead Supervisor

CATSA
03.2004 - 07.2025
  • Supported daily administrative tasks, ensuring smooth office operations and efficient workflow.
  • Managed scheduling and calendar coordination to optimize team productivity.
  • Daily reports
  • Offer instruction, coaching and motivation to new and old employees
  • Coordinated meetings and events, organizing logistics for successful execution.
  • Provided customer service support, addressing inquiries and resolving issues effectively.
  • Collaborated with team members to enhance communication and project management efforts.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

English Teacher

Colegio Pedregal
03.2002 - 07.2003
  • Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities.
  • Organized extracurricular activities in English
  • Cared for children under the ages of 5 at their afterschool program while implementing the English language into our activities
  • Wrote individual evaluation reports quarterly

Customer Service Representative

International Cruise Lines
02.2000 - 03.2002


  • Made customers top priority and employed active listening skills to understand needs and deliver first-rate service
  • Managed accurate and adequate sales and inventory balances
  • Contributed to team success by filling in where needed. Providing assistance, merchandising shelves and cleaning customer areas
  • Focused on opportunities to enhance customer experiences and bring in more business

Education

Graduate Certificate - Cruise Hospitality Course

Tourism Training Institute
Vancouver, BC
01-2000

High School Diploma -

Smithers Secondary School
Smithers, BC
07-1998

Skills

    Supervisor in union environment

    Organized

    Cheerful and energetic

    Excellent multi-tasker

    Dependable and reliable

    Effective team player

    Staff training and development

    Patient

    Experienced with word and excel

Languages

Spanish

Timeline

Administrator and Book Keeping Assistant

Rugged Edge Holdings
03.2023 - 07.2025

Base Administrator/Assembly Line Lead Supervisor

CATSA
03.2004 - 07.2025

English Teacher

Colegio Pedregal
03.2002 - 07.2003

Customer Service Representative

International Cruise Lines
02.2000 - 03.2002

Graduate Certificate - Cruise Hospitality Course

Tourism Training Institute

High School Diploma -

Smithers Secondary School

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Jodi Smith