Jodi Smith
Summary
Professional with solid background in case management and youth services. Expert in assessing needs, developing action plans, and providing support to achieve goals. Strong team collaborator, adaptable to changing environments, and focused on delivering impactful results. Skilled in counseling, crisis intervention, and resource coordination, ensuring comprehensive care and support for youth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Launch Case Manager
Neighbourhood Works
05.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Reduced recidivism rates by providing comprehensive support services to at-risk youth populations.
Personal Support Worker
Kindred Home Care
10.2017 - 04.2021
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Acted as mandatory reporter of abuse.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
- Empowered clients to take control of their lives by teaching essential life skills such as budgeting, time management, and effective communication techniques.
Care Giver
St. Stephen Seniors Complex
04.2014 - 09.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Supervisor
St. Croix Vocational Center
09.2014 - 05.2015
- Helped individuals with varying intellectual capabilities, complete tasks.
- Teach employment and life skills such as sorting merchandise, meal preparation.
- Customer service
Education
Human Services - Psychology, Interpersonal Skills
NBCC
St. Andrews, NB06-2007
Early Childhood Education - Growth And Development
NBCC
Saint John06-2002
Skills
- Excellent communication and organizational skills
- Great team player, cooperative, supportive and also able to work independently
- Accurate and detail oriented with the ability to plan, organize and multitask
- Enjoy challenges and able to excel under daily deadlines
- Strong work ethic, self-motivated, problem solver and decision maker with a positive attitude
- Relationship building
Certification
CPR/First Aid
WHMIS
NVCI
SafeTalk
OH&S
Mental Health in the Workplace
Disabilities in the Workplace
Trauma Informed Care
Food Safety
References Upon Request
Please request References as required
Timeline
Youth Launch Case Manager
Neighbourhood Works
05.2023 - Current
Personal Support Worker
Kindred Home Care
10.2017 - 04.2021
Supervisor
St. Croix Vocational Center
09.2014 - 05.2015
Care Giver
St. Stephen Seniors Complex
04.2014 - 09.2017
Human Services - Psychology, Interpersonal Skills
NBCC
Early Childhood Education - Growth And Development
NBCC
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