Jodi Ploquin

A Certified Healthcare Executive who has led national and international initiatives to create safe, inclusive work environments in healthcare. Known for visionary leadership in safety culture with a proven track record of building high performing safety programs and highly engaged teams in diverse areas (radiation safety, patient safety, psychological safety). Recognized for creative, collaborative approach to identifying issues and practical solutions to enhance organizational performance.

• Canadian Certified Inclusion Professional, Canadian Center for Diversity & Inclusion (Feb 2025)
• Psychological Safety Certification, Canadian Mental Health Association (2024)
• Certified Healthcare Executive (CHE), Canadian College of Healthcare Leaders (2022 - present)
• Certified Community & Workplace Traumatologist, Traumatology Institute of Canada (2021)
• Psychological First Aid Certification, Red Cross Canada (2021)
• PROSCI Change Management Certification, PROSCI (2021)
• Advanced User Design Thinking Certification, IDEO U (2018)
• Advanced Certification - Investigating and Managing Patient Safety Events, Health Quality Council of Alberta (2016)
• Patient Safety and Quality Management Certificate, University of Calgary (2013)
• Canadian Patient Safety Officer Certification, Canadian Patient Safety Institute (2012)
• University Teaching Certificate, University of Calgary (2005)

• World Institute for Nuclear Security, invited to the 15 international expert panel, Round Table: the Role of Standards for Strengthening the Security of Radioactive Sources Used in Medical Applications, Vienna, Austria (2019)
• Canadian Patient Safety Institute expert panel Leading Change (2018 - 2020)
• University of Calgary Medical Physics Graduate Program, invited lecturer, Errors and Ethics, topic: safety leadership (2016 - present)
• SAEGIS Canadian Medical Protective Association (CMPA) Western Canada Executive Just Culture Committee (2019-2020)
• Canadian Patient Safety Institute, research initiative, Patient Experience in Patient Safety (2018-2020)
• Master Trainer SAEGIS CMPA Disclosure of Unanticipated Medical Outcomes (2020-2024)
• Scientific Committee SAEGIS CMPA Disclosure of Unanticipated Medical Outcomes (2018-2020)
• Master Trainer, Team STEPPS (structured communication tools, team dynamics to support safety), Canadian Patient Safety Institute (2017)
• World Institute for Nuclear Security, Canadian Department of Defense outreach (field visit and knowledge transfer) Security of Radioactive Sources Used in Medical Applications, Mexico City (May 2013), Amman, Jordan (Dec 2013)
• Global Initiative to Combat Nuclear Terrorism (GICNT), invited expert Best Practice in Medical Settings - Ottawa ON (2008)

Fraser Health Patient Experience Conference, Top Poster Award (2018)

Chief Medical Officer $10,000 grant, Disclosure Done Well video project (2017)

AHS President's Excellence Award for Quality Improvement - SHC Falls Collaborative (2017)

AHS Quality Summit Transforming Quality Improvement Award - Infant Fall Prevention (2016)

• Ngo J, Lau D, Ploquin J, Receveur T, Stassen K, Del Castilho C. Improving incident reporting among physicians at south health campus hospital. BMJ Open Qual. 2022 Oct; 11(4).
• Aho-Ghele U, Bouabida K, Kooijman A. Popescu IC, Pomey MP, Hawthornthwaite L, Ploquin J, Dunn S, Trbovich P, Tetrault B, de Sousa MRG, Clement L, Lungu N. Developing the first pan-Canadian survey on patient engagement in patient safety. BMC Health Serv Res. 2021 Oct 15; 21(1): 1099.
• Clark BG, Brown RJ, Ploquin JL, Dunscombe P. Patient safety improvements in radiation treatment through 5 years of incident learning. Practical Radiation Oncology 2013 Jul 3(3): 157-63.
• Ploquin JL, Brown RJ, Clark B. Proceedings of the fourth Resilience Engineering Symposium. Bridging Professional Silos in Radiation Medicine: the Ottawa Hospital Experience. Presses des Mines (openedition.org) June 2011.
• Clark BG, Brown RJ, Ploquin JL, Kind A. Patient safety improvements through incident learning in radiation treatment - four years experience. Medical Physics. June 2011 38(6): 3808-3811.
• Clark BG, Brown RJ, Ploquin JL, Kind AL, Grimard L. The management of radiation treatment error through incident learning. Radiother Oncol. June 2010; 95(3): 344-9.
• Incident Learning System (below) referenced as best practice in: World Health Organization Radiotherapy Risk Profile (2007). Geneva: WHO Publishing. [0933_Who_radiotherapyRisk-9:0930_Who_booklet_A4].
• David Cooke, Meina Dubetz, Rahim Heshmati, Sandra Iftody, Erin McKimmon, Jodi Powers (*maiden name), Robert Lee, Peter Dunscombe. A reference guide for learning from incidents in radiation treatment. HTA initiative #22. Alberta Heritage Foundation for Medical Research. 2006.
• Contributing author, "Best Practices in Laser Safety" (2006), Laser Institute of America.