Jodi Mackenzie
Doctors Riel and Bacily Medical Corporation
Oak Bluff,MB
2
Languages
20
years of professional experience
Adaptable professional with extensive experience in documentation, scheduling, and process support across healthcare and office settings. Strengths include organization, critical thinking, and collaboration. Committed to accurate records, efficient workflow, and excellent service.
Work History
Medical Receptionist
2 Years 5 Months- Managed patient check-in, demographic updates, and appointment scheduling with accuracy.
- Verified insurance information and collected required patient documents before visits.
- Answered multi-line calls, routed inquiries, and relayed messages to clinical staff.
- Maintained organized medical records, charts, and daily reception logs.
Cash Office Associate
6 Years 3 Months- Processed cash office transactions, maintaining secure handling of store funds and records.
- Reconciled daily cash deposits, balancing tills and resolving discrepancies with accuracy.
- Coordinated bank deposit preparation, verifying documentation and safeguarding sensitive financial information.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Assisted in training new employees on cash office procedures, contributing to a more efficient work environment.
- Collaborated with team members to ensure timely completion of cashiering tasks, improving overall customer satisfaction.
Dietary Aide
10 Years 8 Months- Delivered meal carts and assisted residents with safe, respectful meal service.
- Set up trays, nourishments, and dining areas following infection control standards.
- Prepared and served meals according to therapeutic diet orders and resident preferences.
- Maintained strict adherence to LTC regulations when handling patient information, protecting confidentiality at all times.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
Bachelor of Arts - Child And Youth Care
No Degree - Child And Youth Worker Diploma
Skills
Adaptable and flexible
Medical records management
Records management
Customer service
Process improvement
Organization and time management
Collaboration and teamwork
Problem-solving
Critical thinking
Adaptable and flexible
Medical records management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Medical Receptionist
Doctors Riel and Bacily Medical Corporation
05.2024 - CurrentRead More
Cash Office Associate
Home Depot
02.2018 - 05.2024Read More
Dietary Aide
Trillium Villa Nursing Home
10.2006 - 06.2017Read More
University of Victoria
Bachelor of Arts from Child And Youth Care
Read More
Lambton College
No Degree from Child And Youth Worker Diploma
Read More