Dynamic professional with a proven track record at Pampered Pooch Spaw & Boutique, excelling in client relations and efficient appointment scheduling. Leveraged strong organizational and communication skills to enhance operational efficiency and foster meaningful relationships. Demonstrated expertise in administrative tasks and problem-solving, contributing to improved workplace productivity and client satisfaction.
Overview
12
12
years of professional experience
Work History
Front Office Receptionist
Pampered Pooch Spaw & Boutique
10.2022 - 02.2025
Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures, within a well maintained clean reception area.
Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
Managed storefront in the owner's absence and completed administrative tasks such as data entry, filing, and report generation as required.
Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Streamlined front office operations by effectively managing appointments and maintaining up-to-date client records.
Demonstrated adaptability in accommodating last-minute changes or emergencies in appointment scheduling without compromising overall efficiency.
Groomer's Assistant
Beautiful Pets
07.2017 - 10.2022
Kept all animal spaces hygienic and organized.
Enhanced client loyalty by delivering exceptional service to clients and their pets.
Followed pet care instructions for dietary needs and medication regimens.
Monitored animals for behavioral problems and signs of health issues.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Self-motivated, with a strong sense of personal responsibility.
Quality Control Inspector
Cooper Standard
07.2013 - 08.2017
Facilitated resolution of quality challenges among production personnel.
Evaluated quality parameters in terms of product specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Collaborated to devise solutions for persistent issues after thorough analysis.
Education
Georgetown High School
Georgetown, ON
2007
Skills
Verbal and written communication
Time management
Administrative skills
Attention to detail
Cash handling
Timeline
Front Office Receptionist
Pampered Pooch Spaw & Boutique
10.2022 - 02.2025
Groomer's Assistant
Beautiful Pets
07.2017 - 10.2022
Quality Control Inspector
Cooper Standard
07.2013 - 08.2017
Georgetown High School
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