Jodi Lyn McCaw
Cochrane,Alberta
Summary
Results-oriented Senior Executive Administrator with over 20 years of experience in delivering strategic administrative support across corporate, financial, government, and healthcare sectors. Demonstrated leadership in aligning organizational goals with executive needs, driving efficiency and high-quality outcomes. Recognized for strong attention to detail, adaptability, and sound judgment while managing complex administrative tasks in fast-paced environments. Committed to leveraging expertise to enhance operational effectiveness and support senior management initiatives.
Overview
23
23
years of professional experience
Work History
Executive Assistant to Honourable Gary Mar, CEO & President
Canada West Foundation
Calgary, Canada
07.2019 - Current
- Efficiently handle incoming and outgoing communications for CEO, including sorting, responding to inquiries, and proactive follow-up to ensure timely resolutions
- Scheduling & Coordination: Organize and coordinate in-person and virtual meetings, as well as phone calls, ensuring optimal time management for the executive team
- Executive Support: Assist CEO with preparation for meetings, events, and presentations, ensuring all materials and logistics are in place for seamless participation
- Arrange and prepare travel requirements, process associated expenses
- Project Management Support: Track critical project milestones, deadlines, contracts, and invoices, ensuring effective collaboration with fundraising and administrative teams to meet objectives
- Reconcile and manage the CEO expenses for the CFO
- Assist and participate with the team with events, meetings and outreach
Administrative Office Manager
Constituency Office MLA Jeremy Nixon
Calgary-Klein, Canada
06.2019 - 06.2023
- Manage day to day operations of a fast-paced and busy office and act as the first point of contact for constituents on behalf of the MLA, including scheduling, staff training, and mentoring of junior staff
- Demonstrate organized and systematic administrative skills such as; organizing town halls, managing a high volume of office correspondence and constant communication with constituents through newsletter updates, monthly articles, and social media content
- Manage and maintain relationships with major stakeholders and liaison with all provincial ministerial and government offices
- Communicate and execute timely, appropriate and accurate responses to constituents and major stakeholders
- Improved organizational productivity and efficiency, providing advice on provincial issues while ensuring the compliance of company procedures with policies, guidelines, and regulations
- Manage and balance overall office budget
Administrative Assistant V
Alberta Children’s Hospital
Calgary, Canada
08.2013 - 06.2019
- Efficient at prioritizing tasks, strategically resolving problems, and multi-tasking in fast-paced environments
- Utilize expertise in initiating strategic vision and operations to drive company-wide productivity and success
- Supervise deadline-driven projects which require extensive coordination across the organizational lines; deliver quality services through the accurate implementation of systems and plans according to guidelines and standards
- Supported human resource initiatives, such as recruitment, employee engagement, and staff development; collaborated with staff in developing actions plans for issue resolution
- Proactively monitored the organization’s statistics, variances & expenditures while identifying improvement gaps and implementing corrective measures for financial activities, order & supply management, and overall business efficiency
- Competently supported the company by performing clerical and technical work, including business documentation, event organization, report handling, database maintenance, and data analysis and reporting
Secretary I
Alberta Children’s Hospital
Calgary, Canada
05.2012 - 08.2013
- Exemplified multi-tasking skills and keen attention to detail to coordinate and handle outreach calendars and manage multiple projects concurrently, providing quality control initiatives and maintaining timelines and targets
- Anticipated customer needs and handled a range of services; applied knowledge of employing functional support to senior staff while acting as a delegate for the manager on operational issues within the Department of Pediatrics
- Displayed consistency and ensured accurate operations in maintaining the FCRC Website, developing the research database, and updating data records, including medical documentation and daily calendars for Telehealth rooms
- Assisted with obtaining approval for Extender Privileges and Physician Observership/Job Shadow opportunities; provided opportunities and support to front-line employees to learn main duties and workflows
Administrative Office Manager
Constituency Office MLA Ted Morton
Foothills-Rocky View, Canada
10.2008 - 05.2012
- Processed customer transactions with accuracy and promptly while providing excellent customer/client service
- Fostered a professional approach with staff to improve productivity and efficiency while monitoring quality assurance standards; ensured that communication strategies adhered to privacy protocols
- Maintained efficient implementation of company procedures and regulations in maintaining the schedule and calendar and ensuring maximum accuracy in analyzing financial information and preparing reports
- Always Provided unparalleled support and administrative service; monitored variances in expenditures & budgets, prepared meetings and briefings, and researched data from multiple sources to create reports
- Completed multifaceted administrative functions, including planning and organizing advertising and promotional events while leveraging leadership and coaching abilities in training STEP students
Administrative Assistant
Janis Tarchuk, MLA
Banff-Cochrane
09.2004 - 05.2008
- Spearhead efficiencies in providing administrative guidance for the MLA; performed duties in maintaining the calendar, scheduling meetings, monitoring office budget, and implementing communication strategies
Senior Customer Service Representative
ATB Financial
05.2002 - 03.2004
- Utilize expertise in initiating strategic vision and operations to influence company-wide productivity and success
- Provided guidance and support in cash management, staff training, and sales initiatives and implementation
Education
Leadership Development Certificate -
AHS
01.2017
AIW Yellowbelt Certificate -
AHS
01.2016
Ethics Governance Documents, Policies and Procedures -
AHS
01.2016
Ethics Governance Documents, Policies and Procedures -
AHS
01.2014
Business Communication -
AHS
01.2014
Ethics Governance Documents, Policies and Procedures -
AHS
01.2013
Change Management -
AHS
01.2013
Licensed Administrator -
Group Life and Disability Insurance – IIBA
01.1994
High School Diploma -
Banff Composite High School
Skills
- Executive Administrative Support
- Effective Communication Skills
- Relationship Building
- Resolution Facilitation
- Forward-Looking Strategy Development
- Executive Advisory Support
- Team Leadership
- Collaborative Team Development
- Stakeholder Engagement
- Operational Efficiency
- Experienced with Microsoft Office Applications
- Oracle e-Business Suite
Timeline
Executive Assistant to Honourable Gary Mar, CEO & President
Canada West Foundation
07.2019 - Current
Administrative Office Manager
Constituency Office MLA Jeremy Nixon
06.2019 - 06.2023
Administrative Assistant V
Alberta Children’s Hospital
08.2013 - 06.2019
Secretary I
Alberta Children’s Hospital
05.2012 - 08.2013
Administrative Office Manager
Constituency Office MLA Ted Morton
10.2008 - 05.2012
Administrative Assistant
Janis Tarchuk, MLA
09.2004 - 05.2008
Senior Customer Service Representative
ATB Financial
05.2002 - 03.2004
Leadership Development Certificate -
AHS
AIW Yellowbelt Certificate -
AHS
Ethics Governance Documents, Policies and Procedures -
AHS
Ethics Governance Documents, Policies and Procedures -
AHS
Business Communication -
AHS
Ethics Governance Documents, Policies and Procedures -
AHS
Change Management -
AHS
Licensed Administrator -
Group Life and Disability Insurance – IIBA
High School Diploma -
Banff Composite High School
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