Summary
Overview
Work History
Education
Skills
Timeline
Generic

JODI JOHNSON

Moncton,NB

Summary

Helpful and personable individual skilled at organization, critical thinking and time management. Positive, upbeat, and human service-oriented attitude towards completing tasks and building healthy rapport with clients and colleagues.

Overview

10
10
years of professional experience

Work History

Content Developer and Project Manager

DemGen/CareConfidant
Toronto, ON
04.2022 - Current
  • This is currently a volunteer and student work placement position that will work into a permanent employment opportunity.
  • Strictly working from home online, zoom, text, email and phone communication with team effectively at all hours
  • Oversee content development and team productivity
  • Brainstorm and implement strategies to meet short and long term company goals
  • Review customer feedback to improve product and measure growth
  • Write original platform-specific content to connect with target audience
  • Write interview questions and conduct interviews with potential clients

Hospice Volunteer

SouthEast Regional Hospice Association
Moncton, NB
07.2022 - Current
  • Coordinate 8-week closed circle Grief Groups
  • Support participants to explore grief and start to develop coping strategies
  • Encourage death positive conversations

Inbound Home Customer Service Agent

West Jet & Purolator Courier
Moncton, NB
01.2018 - 01.2019
  • delivered fast, friendly, and knowledgeable service to customer concerns and questions
  • managed high-volume inbound customer calls
  • used active listening and superior communication skills
  • worked independently from home, meeting or exceeding metrics

Practionner & Receptionist

Forever Healthy Allergy Elimination Clinic, Allergy
Riverview, NB
01.2013 - 01.2017
  • kept patient files accurately and securely
  • offered holistic and natural alternatives to overall wellbeing
  • collaborated with colleagues to offer optimal care to each client
  • trained in GNM German New Medicine, MRT Muscle Release Therapy, Accupuncture, Accupressure, NAET Nambudripad's Allergy Elimination Technique.

Customer Service Retail Sales & Instructor

Running Room
Moncton, NB
01.2009 - 01.2013
  • Fit customers for running gear including shoe fittings, store cleaning, opening and closing procedures
  • Instructor of numerous clinics guiding participants how to achieve their running goals safely and happily.

Education

Social Services Community Worker

New Brunswick Community College
Moncton NB
06.2023

Human Services Worker -

New Brunswick Community College
Moncton, NB
06.2021

End of Life Care -

Douglas College
Truro, NS
02.2020

NLP Practionner -

NLP Canada
Toronto, ON
08.2019

Theta Basic & Advanced -

Theta Healing Institute of Knowledge
Moncton, NB
10.2017

Skills

  • Reliable and efficient time management
  • Trauma Informed approach and mindset
  • Compassionate, patient and personable
  • Calm and focused in crises
  • Articulate and well spoken
  • Criminal Record and Vulnerable Sector and Social Services Checked
  • Recent First Aid and CPR training

Timeline

Hospice Volunteer

SouthEast Regional Hospice Association
07.2022 - Current

Content Developer and Project Manager

DemGen/CareConfidant
04.2022 - Current

Inbound Home Customer Service Agent

West Jet & Purolator Courier
01.2018 - 01.2019

Practionner & Receptionist

Forever Healthy Allergy Elimination Clinic, Allergy
01.2013 - 01.2017

Customer Service Retail Sales & Instructor

Running Room
01.2009 - 01.2013

Social Services Community Worker

New Brunswick Community College

Human Services Worker -

New Brunswick Community College

End of Life Care -

Douglas College

NLP Practionner -

NLP Canada

Theta Basic & Advanced -

Theta Healing Institute of Knowledge

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JODI JOHNSON