Jodi Blonde

A results-driven professional with extensive experience in customer success management. Known for a steadfast commitment to account management, delivering exceptional customer service, and managing extensive territories. I thrive in high-pressure situations, managing multiple priorities, and navigating complex challenges. I am dedicated to driving sales growth through strategic relationship building and data-driven decision-making. I'm passionate about supporting company business objectives and enhancing customer experiences.

· Customer Success Management: Played a pivotal role in implementing new customer relationship strategies, resulting in increased stakeholder satisfaction and streamlined operations.

· Change Management: Implemented new sales platforms and trained coworkers, resulting in a seamless transition and increased efficiency.

· Program Development: Designed training manuals and communication materials for new hires, fostering a culture of continuous learning and development.

· Process Improvement: Streamlined sample distribution processes, maintaining 100% compliance with health and safety regulations.

· Customer-Centric Solutions: Proactively identified and addressed customer needs, strengthening business alliances and improving customer satisfaction.