JODHVIR SINGH
Brampton,ON
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Station Operator
The Monitoring Center
Oakville, ON
07.2023 - Current
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
- Responded to emergency calls routed by automatic distribution system.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Delivery Driver
Fedex Canada
Brampton, ON
07.2023 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Navigated routes with relevant map programs and GPS systems.
- Kept accurate logs of all deliveries and trips.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Manager
McDonald's Canada
Stratford, PEI
09.2021 - 06.2023
- Coached staff on strategies to enhance performance and improve customer relations.
- Analyzed customer feedback surveys to determine areas needing improvement in the food service department.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Resolved customer complaints promptly in a professional manner.
Front End Cashier
Walmart Canada
Mississauga, ON
10.2020 - 08.2021
- Welcomed customers, offering assistance to help find store items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
Assistant Store Manager
City South Pizza
Brampton, ON
01.2020 - 08.2021
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
2 Years Diploma - Computer Engineering
Northern College
04.2021
3 Years Diploma - Computer Engineering
Polytechnic College
Punjab, India04.2018
Skills
- Dispatch Communication
- Quality Assurance
- Customer Service
- Team Development
- Operations Management
- Expense Tracking
- Complex Problem-Solving
- Key Performance Indicators
Certification
- First Aid/CPR 2021
- Security Guard License 2021
- ServSafe 2021
- Food safety 2021
- Microsoft Office Specialist (MOS) College 2017
Timeline
Station Operator
The Monitoring Center
07.2023 - Current
Delivery Driver
Fedex Canada
07.2023 - Current
Manager
McDonald's Canada
09.2021 - 06.2023
Front End Cashier
Walmart Canada
10.2020 - 08.2021
Assistant Store Manager
City South Pizza
01.2020 - 08.2021
2 Years Diploma - Computer Engineering
Northern College
3 Years Diploma - Computer Engineering
Polytechnic College
Similar Profiles
Guiomar RojoGuiomar Rojo
Senior Sales Consultant at The Monitoring CenterSenior Sales Consultant at The Monitoring Center
Viliami Pulu Tausinga JrViliami Pulu Tausinga Jr
Call Center Operator at AvantGuard Monitoring CenterCall Center Operator at AvantGuard Monitoring Center
Luka ToduaLuka Todua
Research Assistant at WHO FCTC Implementation and Monitoring CenterResearch Assistant at WHO FCTC Implementation and Monitoring Center