Open To Work
Jodean Hendrie
Keswick,Canada
Summary
Senior Product Manager with extensive experience in SaaS and legal‑tech, leading pricing strategy, product lifecycle management, cross-functional teams, and go‑to‑market execution. Proven track record of delivering revenue growth, launching customer‑centric products, and implementing operational processes that significantly improve quality, adoption, and customer satisfaction.
Overview
7
7
Certifications
38
38
years of professional experience
Work History
Senior Product Manager
Estateably
02.2023 - 08.2025
- Led a major pricing restructure and introduced new plan tiers to drive revenue and better align with customer needs.
- Created and launched a secure digital document‑storage offering for enterprise clients, expanding product capabilities in estate planning.
- Lead two major integrations to help enhance the customer experience and provide upsells withing the product.
- Developed Go-to-Market processes and coordinated cross-departmental GTM planning sessions to align on roadblocks, goals, priorities, and deliverables.
- Served as the subject-matter expert for the product, guiding the team to deliver high-quality, scalable solutions that meet business needs.
- Facilitated user‑engagement sessions across multiple jurisdictions to inform product enhancements and market expansion.
- Facilitated Agile ceremonies, sprint planning, daily stand-ups, sprint reviews, and retrospectives to enhance team collaboration and project delivery.
- Managed and mentored a team of five, defining operational processes and introducing SLAs with internal stakeholders to streamline support and improve document quality.
- Ability to translate business needs into clear requirements and user acceptance criteria.
Product Manager
DoProcess LP / Dye & Durham
06.2017 - 12.2022
- Led pricing restructure across multiple products, increasing monthly recurring revenue by 300% through a migration to subscription‑based pricing.
- Led end‑to‑end product lifecycle activities, including strategic planning, feature definition, execution, and go‑to‑market.
- Owned multiple product backlogs and roadmaps, prioritizing features using Agile methodologies while collaborating closely with development and QA teams.
- Collaborated with stakeholders to define business requirements and maintain clear, actionable product roadmaps.
- Managed integration of corporate solutions with government‑authorized service providers, achieving a 60% adoption rate and over 2,700 filings since launch.
- Monitored legislative and market changes to proactively identify required product updates and new integration opportunities.
- Managed multiple concurrent projects using effective planning, communication, risk mitigation, and stakeholder alignment.
Market Specialist
DoProcess LP
11.2010 - 06.2017
- Conducted usability studies and market research, informing product requirements to enhance customer experience.
- Identified product gaps and provincial variances, enabling nationwide expansion of legal-tech products.
- Collaborated with developers during software development lifecycle, ensuring technical solutions met defined requirements.
Law Clerk
06.1987 - 11.2010
- Developed a robust foundation for legal-tech product development through extensive legal experience in real estate, corporate, commercial, and estates law.
Education
Law Clerk -
Seneca College of Applied Arts And Technology
North York05-2001
Legal Word Processing - Legal Software
Seneca College of Applied Arts And Technology
North York05-1989
Skills
- Product strategy and roadmapping
- Product lifecycle management
- Product development
- Go-to-market strategies
- Business analysis
- Stakeholder management
- Project management
- Agile methodologies
- Pricing and monetization
- Process optimization
- Strategic thinking
- Effective communication
- Team leadership
- Stakeholder engagement
- Team leadership
Personal Information
Title: Senior Product Manager
Certification
Associate's Certificate in Business Analysis - McMaster University
Awards Recognition
- Leadership Award Nomination, 2015
- Value Award Nomination for 'We are Resilient and Resourceful', 2017
- Value Award Team Winner for 'We are Resilient and Resourceful', 2018
Professional Development
- Agile/Kanban Training
- Communicating with Clarity
- Practical Product Management
- Innovation Games
- Requirements That Work
Accomplishments
Leadership Award “Puts Customer First” 2015.
Value Award Nomination for “We are Resilient and Resourceful” 2017
Value Award Team Winner for “We are Resilient and Resourceful” 2018
Value Award Team Winner for “We Value and Respect One Another” 2019
Value Award Nomination for “We are Resilient and Resourceful” 2017
Value Award Team Winner for “We are Resilient and Resourceful” 2018
Value Award Team Winner for “We Value and Respect One Another” 2019
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$120000/yr - $200000/yrTimeline
Senior Product Manager
Estateably
02.2023 - 08.2025
Product Manager
DoProcess LP / Dye & Durham
06.2017 - 12.2022
Market Specialist
DoProcess LP
11.2010 - 06.2017
Law Clerk
06.1987 - 11.2010
Law Clerk -
Seneca College of Applied Arts And Technology
Legal Word Processing - Legal Software
Seneca College of Applied Arts And Technology