Jochabed Guerra
Rialto
Summary
Dynamic Office Manager with a proven track record at Grand Terrace Smog Center, enhancing customer satisfaction through effective communication and problem-solving. Skilled in office administration and inventory management, I streamlined operations, reducing supply costs. Committed to fostering team productivity and delivering exceptional customer service.
Overview
18
18
years of professional experience
Work History
Office Manager
Grand Terrace Smog Center
08.2022 - 06.2025
- Streamlined appointment scheduling, enhancing customer service efficiency.
- Managed day-to-day office operations, ensuring smooth workflow and productivity.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Implemented inventory management systems, reducing supply costs and waste.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Office Manager
Quality Care DME Solutions
01.2007 - 08.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Business Administration And Management
University of Phoenix
Tempe, AZ04-2023
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Bookkeeping
- Payroll processing
- Clerical support
- Scheduling and calendar management
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Grand Terrace Smog Center
08.2022 - 06.2025
Office Manager
Quality Care DME Solutions
01.2007 - 08.2021
Business Administration And Management
University of Phoenix
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