Jocelynn Meloche

• Trained newly hired employees, offering insight into job duties and providing positive feedback on work.Trained employees on general procedures, gym rules and duties.
• Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
• Evaluated employee performance regularly to identify areas of improvement and professional growth opportunities within the team.
• Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
• Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

• Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Fostered a positive workout environment with upbeat energy and professional demeanor.
• Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
• Led weekly classes for up to 15 individuals with consistent participation and positive feedback.

• Having good communication skills, listening skills, organizational skills and the ability to build rapport were all very important as Personal Training Director
• Working between two clubs..both the Amherstburg and Kingsville Locations, while continuing to personal train part time with my one on one client base
• Responsible for the interview process for hiring, the hiring process and the training process for all new employees and for disciplinary actions and/or termination process for trainers
• Leading, encouraging, coaching and training our current trainers and evaluating our trainers' performance and progress
• Provided feedback on the trainers' professionalism, service, clients and personal training skills as part of the continuous evaluation
• Developed monthly staff meetings and monthly one-on-one meetings with each individual trainer

• Same as above

• Responsible for the supervision, safety and well-being of children ages 18-30 months
• preparing and implementing are-appropriate activities that encouraged children's creativity and learning and promoted each child's social, cognitive and physical development
• Improved literacy skills in young learners by incorporating storytelling, songs, and reading materials into lessons.
• Encouraged physical activity among students by incorporating movement breaks throughout the day and coordinating outdoor playtime opportunities.
• Recognized and responded to the needs of each child by using developmentally appropriate teaching and behaviour management techniques
• Communicated openly with children's parents/guardians regarding daily activities and behaviours
• Enhanced children''s cognitive development by implementing play-based learning activities.
• Developed strong relationships with families through open communication channels, parent-teacher conferences, and community events participation.
• Fostered social skills and emotional growth in children through daily group activities and individualized attention.
• Promoted fine motor skill development with hands-on art projects and sensory play experiences.

• Provided exceptional customer service when addressing parental inquiries or concerns regarding their child''s experience at the center.
• Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
• Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and activities.
• Developed engaging age-appropriate activities to stimulate cognitive, social, emotional, and physical development in children.
• Improved staff performance through regular evaluations, feedback sessions, and ongoing training opportunities.
• Recruited trained, and mentored new team members to ensure cohesive staff performance in providing exceptional childcare services.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.

* Infant and Toddler Room

• Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Applied play-based strategies to provide diverse approaches to learning.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Developed strong relationships with families through open communication channels, parent-teacher conferences, and community events participation.
• Promoted fine motor skill development with hands-on art projects and sensory play experiences.
• Created a safe, nurturing environment for all children by enforcing strict health and safety protocols within the classroom.
• Improved literacy skills in young learners by incorporating storytelling, songs, and reading materials into lessons.
• Fostered social skills and emotional growth in children through daily group activities and individualized attention.
• Enhanced children''s cognitive development by implementing play-based learning activities.