Jocelyn Wagner
Nanaimo,BC
Summary
Proven Inside/Outside Sales Representative from Lordco Auto Parts, adept in relationship building and upselling, significantly enhanced sales revenue through exceptional customer service and product knowledge. Mentored juniors, emphasizing attention to detail and sales expertise, ensuring high customer satisfaction and team skill advancement.
I am a highly organized individual, with attention to detail. I strive to excell in sales and also creating a fun and safe work environment for other staff as well as customers.
I enjoy a fast paced work environment and motivated by meeting and exceeding targets set out for me.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Lordco Auto Parts
07.2000 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Education
No Degree - Heavy Duty Mechanics Pre Apprenticeship Program
Malaspina University
Nanaimo, BC06-2003
High School Diploma -
Mount Baker High School
Cranbrook, BC06-1998
Skills
- Attention to detail
- Exceptional customer service
- Product knowledge
- Superior organizational skills
- Relationship building
- Upselling and cross selling
- Driven
- Sales expertise
- Dedicated and loyal
Languages
English
Elementary
Timeline
Inside Sales Representative
Lordco Auto Parts
07.2000 - Current
No Degree - Heavy Duty Mechanics Pre Apprenticeship Program
Malaspina University
High School Diploma -
Mount Baker High School
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