Jocelyn Velasquez
Compton
Summary
Higher Education professional with strong background in Residential Education/Life management, adept at fostering positive and inclusive living environment. Skilled in conflict resolution, event planning, and student mentorship, consistently ensuring smooth operations and community engagement. Known for collaborative spirit, adaptability, and delivering impactful results. Proven ability to navigate complex situations and support diverse student needs.
Overview
5
5
years of professional experience
Work History
Residence Hall Coordinator
San Diego State University
06.2022 - 12.2024
- Directly supervised between 15 and 30 Student Leaders, which included regular one-on-one meetings, facilitating staff meetings, and evaluating student staff twice a year
- Co-managed a First-Year and two Sophomore + Communities that housed over 1,000 first-time SDSU students and 470 residents, respectively
- Facilitated Diversity, Equity, and Inclusion training and discussions with Student Leaders, and led Student Leader training around well-being, curriculum, crisis response, etc.
- Collaborated with the Student Conduct Office to provide educational resources, facilitate restorative conversations, and sanction over 500 cases ranging from small, first-time offenses to large, multi-sanctioned cases
- Participated in 24-hour duty rotation (approx. 3-5 weeks a semester) overseeing about 4,000 students and assisting in crisis response including medical transports, conflict mediation, urgent facility issues, mental health crises, etc.
- Organized and executed large and small community events, including those tailored to Latinx resident students and allies
- Developed and implemented improvements to resident hall programs and activities based on student feedback and assessment
- Managed hall budgets ranging from $3,200 to $7,600, overseeing expenses for program materials, building maintenance needs, and resident incentives, while reconciling purchases monthly to ensure accurate financial tracking and accountability
Resident Director
SUNY at Binghamton University
08.2021 - 06.2022
- Directly supervised 12 Resident Assistants and 1 Graduate Assistant (Assistant Resident Coordinator) through regular one-on-one meetings, facilitating staff meetings, and evaluating staff twice a year
- Served as co-advisor and resource to Broome’s Hall Government through one-on-ones with Hall Gov. President, attending meetings bi-monthly, and offering guidance for Hall Government initiatives
- Developed activities emphasizing leadership, DEI, and community development through the implementation and promotion of the BConneted residential education model
- Collaborated with Masters of Social Work Interns and the Office of Student Conduct to promote student well-being and engage in educational conversations regarding policy and violations
- Participated in duty rotation for the campus and assisted in crisis response (including periodic duty over campus breaks) for over 4,000 residents
Graduate Assistant
University of San Diego
08.2019 - 05.2021
- Supervised 6 Commuter Assistants and conducted regular one-on-one meetings and evaluated student assistants once a year
- Conducted reflection exercises to facilitate Commuter Assistants’ professional development and personal growth
- Designed and implemented changes to Commuter Assistants’ roles and responsibilities
- Trained Commuter Assistants on tasks such as student outreach, web content creation, social media management, and programming
- Created an online task-tracking system to organize Commuter Assistants’ tasks and to ensure their timely completion
Education
Master of Arts - Higher Education Leadership
University of San Diego
San Diego, CA08.2021
Bachelor of Arts - Spanish Translation, Minor in Linguistics
Mount Saint Mary’s University
Los Angeles, CA05.2019
Skills
- Student engagement
- Training facilitation and development
- Crisis management
- Conflict resolution
- Program and Community Management
- Teamwork and collaboration
Committees and Co-Facilitation
San Diego State University
Student Leader Recruitment and Selection Committee
- Assisted committee in planning recruitment, interviewing, and selection of over 230 student staff members for the upcoming academic years
- Collaborated with Resident Directors in hosting informational meetings for new and returning student leader applicants
- Created marketing materials for all 15 residential communities on campus
- Organized application reviews and selection activities for all applicants
Latinx Affinity Group co-Advisor
- Coordinated with co-advisors to plan large community events for Latinx resident students (and allies) across the whole of SDSU’s residential communities
- Offered support to Latinx students leaders by leading meetings, helping students create ice-breakers, brainstorming program ideas, and executing field trips off-campus
- Mentored Latinx residents in personal development and exploration of their Latinidad
Association of College and University Housing Officers - International
WACUHO Annual Conference and Exposition (WACE)
- Organized, reviewed, and implemented programs for the Annual Conference and Exposition, ensuring alignment with organizational needs and conference goals
- Reviewed and approved program submissions, providing feedback to enhance content quality and relevance
- Collaborated with the committee to design and maintain the WACE mobile app schedule, ensuring accurate and accessible event information
- Assisted in day-of logistics for conference events, overseeing the flow of program sessions and proactively resolving issues to ensure a seamless and successful experience
Student Leadership Drive-In
- Contributed to the planning and execution of the annual Drive-In Conferences, engaging 8-11 participating institutions and serving both paraprofessionals and career professionals
- Coordinated day-of logistics for Drive-In events, including meal planning, venue decoration, and managing the seamless flow of activities to ensure a successful experience
- Created engaging marketing and promotional materials for distribution through newsletters and social media platforms, effectively increasing outreach and audience engagement
- Designed and implemented a plan to collect donations of canned goods and non-perishable items, supporting the host institution's food pantry and addressing community food insecurity
- Generated a comprehensive scoring system to track points earned by participating institutions during the conference based on activity participation and program attendance
Timeline
Residence Hall Coordinator
San Diego State University
06.2022 - 12.2024
Resident Director
SUNY at Binghamton University
08.2021 - 06.2022
Graduate Assistant
University of San Diego
08.2019 - 05.2021
Master of Arts - Higher Education Leadership
University of San Diego
Bachelor of Arts - Spanish Translation, Minor in Linguistics
Mount Saint Mary’s University
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