Jocelyn Torres
Fresno
Summary
Committed and personable individual with strong communication and customer service skills. Able to stay organized and efficient in fast-paced environments while providing a welcoming and positive experience for guests. Focused on creating a smooth and enjoyable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Buckle
Fresno, CA
04.2025 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Demonstrated strong communication and teamwork skills to maintain cleanliness of the shop while up keeping the merchandise displays.
- When having multiple responsibilities, such as meeting each customer’s needs, I am able to effectively manage my time and ensure that all guests receive attentive and efficient service.
- Adapted quickly to changing situations and priorities in a fast-paced, guest-focused environment.
Front Counter Clerk
Plaza Cleaners
Paso Robles, California
05.2023 - Current
- Provided amiable customer service while assisting customers with orders and requests.
- Managed and organized customer items to ensure accurate handling and timely retrieval.
- Handled multiple responsibilities efficiently in a fast-paced setting.
- Maintained a clean and organized workspace, enhancing overall store appearance and functionality.
- Processed cash and card payments while maintaining accuracy and attention to detail.
Education
Bachelor of Science - Child and Family Science
California State University, Fresno
Fresno, California05-2027
High School Diploma -
Paso Robles High School
Paso RoblesSkills
- Bilingual (Spanish and English)
- Strong Communication Skills
- Multitasking in Fast-Paced Environments
- Organization & Time Management
- Teamwork and collaboration
- Adaptability & Flexibility
Certification
[Certificate of Proficiency][Paso Robles Joint Unified School District] 07/2024
Timeline
Sales Associate
Buckle
04.2025 - Current
Front Counter Clerk
Plaza Cleaners
05.2023 - Current
Bachelor of Science - Child and Family Science
California State University, Fresno
High School Diploma -
Paso Robles High School
Honors/Awards
Seal of Biliteracy, Paso Robles High School, Paso Robles, California 07/2024.
Top Cats, Paso Robles High School, Paso Robles, California 07/2024.