Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jocelyn Sonnenberg

Leduc,AB

Overview

2
2
years of professional experience
1
1
Certification

Work History

Call Taker

Nisku Dispatch LTD.
Nisku, Alberta
12.2016 - 03.2018
  • Answered incoming calls and recorded detailed information for dispatch.
  • Provided accurate information to callers regarding services offered.
  • Managed multiple calls simultaneously while maintaining professionalism.
  • Maintained accurate records of customer interactions and transactions.
  • Answered incoming calls and directed them to the appropriate staff member.
  • Recorded customer information accurately into database system.
  • Delivered clear and concise messages during all interactions with customers.
  • Greeted callers in a friendly and courteous manner.

Courier Driver

Nisku Dispatch LTD.
Nisku, Alberta
04.2016 - 12.2017
  • Delivered packages efficiently across designated routes and timeframes.
  • Maintained accurate records of deliveries and pick-ups for tracking purposes.
  • Communicated with dispatch to coordinate changes in delivery schedules.
  • Inspected vehicles daily to ensure safe operation and compliance standards.
  • Utilized GPS technology to optimize delivery routes for efficiency.
  • Adhered to safety regulations while transporting goods in a timely manner.
  • Drove company vehicle to transport goods between locations safely and efficiently.

Education

Certificate -

Delmar School of Hair Design
Calgary, AB
09-2012

High School Diploma -

W.R. Myers High School
Taber, AB
06-2001

Skills

  • Customer service
  • Call management
  • Information delivery
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Language fluency

Certification

  • Class 5 Drivers License

Timeline

Call Taker

Nisku Dispatch LTD.
12.2016 - 03.2018

Courier Driver

Nisku Dispatch LTD.
04.2016 - 12.2017

Certificate -

Delmar School of Hair Design

High School Diploma -

W.R. Myers High School

Similar Profiles

CREATE PROFILE
Jocelyn Sonnenberg