Jocelyn Sanchez
Placentia
Summary
Dynamic professional with a proven track record in customer service and inventory management, honed across roles at California Turntable and Shoe 101. Excels in utilizing point of sale systems and delivering exceptional visitor assistance, achieving notable increases in customer satisfaction. Skilled in conflict resolution and meticulous attention to detail, adept at enhancing operational efficiency and sales performance.
Overview
10
10
years of professional experience
Work History
Budtender/ Receptionist
California Turntable
Fullerton
06.2017 - 03.2025
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Monitored store supplies inventory and placed orders when necessary.
- Greeted visitors and provided them with assistance.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Sales Associate/ Cashier
Shoe 101
Orange
09.2015 - 08.2016
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Used suggestive selling techniques to promote add-on sales.
- Followed company security procedures for handling large sums of money.
- Answered customers' questions and provided information on store procedures or policies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Wendys
Anaheim
07.2015 - 08.2015
- Maintained work area and kept cash drawer organized.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Took orders, prepared foods and processed payments in full-service establishment.
Education
High School Diploma -
El Camino Real High School
Placentia, CA02.2015
Skills
- Point of sale
- Inventory management
- Product knowledge
- Compliance regulations
- Sales techniques
- Customer service
- Cash handling
- Greeting visitors
- Supplier communication
- Attention to detail
- Conflict resolution
- Basic math
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Budtender/ Receptionist
California Turntable
06.2017 - 03.2025
Sales Associate/ Cashier
Shoe 101
09.2015 - 08.2016
Cashier
Wendys
07.2015 - 08.2015
High School Diploma -
El Camino Real High School
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