Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Quintero

Long Beach

Summary

I have experience with multiple ares when it comes to transportation and construction. I am also familiar with the customer service aspects of things since I was also a dispatcher. I have seen every side when it comes to running a plant and transporting goods. Redirect the best routes for drivers and be more efficient. My communication skills also help out a lot, since I am fluent in both english and spanish. My compassionate and empathetic attitude combined with my direct leader skills go hand in hand with helping me understand people as well as try to find what is the best decision to make. My critical thinking skills are helpful when it comes to working in a fast paced environment and keeping myself calm and collective when it comes to a stressful situation. I am young, but I am reliable and a quick learner and thinker.

Overview

2
2
years of professional experience

Work History

Ready Mix Driver

Cemex
06.2023 - Current
  • Maintained proper slump and temperature of concrete in line with customer needs.
  • Documented time and load delivery volumes, type, locations and purchasers.
  • Performed pre- and post-trip inspections on vehicles to identify and note concerns.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
  • Trained new drivers on basic tasks and company safety regulations.

Dispatch

Cemex
06.2023 - Current
  • Clearly and effectively communicated with other drivers and dispatch via radio.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Scheduled and organized delivery routes.
  • Tracked and monitored vehicle performance and maintenance.
  • Answered phone calls and responded to customer emails.

Plant Manager Assistant

Cemex
06.2023 - Current
  • Maximized plant safety through proactive strategies and well-structured training.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Provided direction and leadership to all levels of employees and managers.
  • Directed employees and related programs to maximize team productivity and facility output.

Flat Bed Driver

CRST
03.2023 - 06.2023
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Education

High School Diploma -

Jordan High School
Long Beach, CA
06-2018

Skills

  • Safe Driving Practices
  • Mechanical Troubleshooting
  • Incident Reporting
  • Concrete mixing procedures
  • Truck washing
  • Customer Relations
  • Critical thinking abilities
  • Commercial driver's license

Timeline

Ready Mix Driver

Cemex
06.2023 - Current

Dispatch

Cemex
06.2023 - Current

Plant Manager Assistant

Cemex
06.2023 - Current

Flat Bed Driver

CRST
03.2023 - 06.2023

High School Diploma -

Jordan High School
Jocelyn Quintero